Ingénieur Service Itinérant (d/f/m)
Cytiva · Paris, Île-de-France, France
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- Hybrid
- Full-time
- $70,000 / year
- Paris, Île-de-France, France
Job highlights
- Field service role for biotechnology equipment.
- Perform installations, maintenance, and troubleshooting.
- Customer interaction and commercial opportunity reporting.
- Requires degree, technical skills, and travel.
- Remote work with field travel across France.
About the role
Field Service Engineer
Be part of something altogether life-changing! Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva, you will have the opportunity to continuously improve yourself and our organization by working on challenges that truly matter, alongside people who care for one another, our customers, and ultimately their patients. With associates in more than 40 countries, Cytiva is a place where every day is a learning opportunity—allowing you to grow your career and develop long‑term skills.
As part of Danaher’s Biotechnology segment, we bring together technical expertise and dedicated talent to develop the next generation of life‑changing therapies.
In this context, the Field Service Engineer is responsible for ensuring the proper operation of our equipment at customer sites. From installation to maintenance, troubleshooting, and promoting service contracts, you directly contribute to operational excellence and partner satisfaction.
This position is part of the Biotechnology Integrated Solutions – Equipment Services team, based in France (ideally in the Paris region), and is 100% remote with customer travel.
At Cytiva, our mission is clear: advancing tomorrow’s therapies from discovery to delivery to patients. Joining Cytiva means making a tangible contribution to biotechnology innovation in an international, demanding, and people‑focused environment.
Key Responsibilities
- Perform installation and qualification of equipment at customer sites
- Plan and carry out preventive and corrective maintenance activities
- Manage spare parts inventory, work orders, and prioritize urgent interventions
- Act as a key customer contact, promote our services, and report identified commercial opportunities
Candidate Profile
Education And Experience
- Degree from Bachelor’s to Master’s level (BAC+2 to BAC+5) in industrial maintenance, biotechnology, physical measurements, chemistry, or equivalent
- Initial experience in field service or mobile maintenance is an advantage
- Motivated entry‑level candidates with a strong customer service mindset and willingness to learn are also encouraged to apply
Skills
- Good IT and office software skills
- Operational English required (technical discussions, documentation)
- Ability to work independently with excellent organizational skills
- Strong interest in customer interaction and field‑based work
Mobility
- Willingness to travel regularly throughout France
Why join us?
- An autonomous, field‑based role at the heart of biotechnology
- A globally recognized, purpose‑driven company
- Opportunities for career development and skills growth
- A flexible organization offering full remote work
Join our winning team today. Together, we’ll accelerate the real‑life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
Key skills/competency
- Field Service Engineering
- Equipment Installation & Qualification
- Preventive & Corrective Maintenance
- Troubleshooting
- Customer Relationship Management
- Biotechnology
- Industrial Maintenance
- Technical Support
- Service Contract Promotion
- Operational English
Skills & topics
- Field Service Engineer
- Biotechnology
- Industrial Maintenance
- Equipment Installation
- Preventive Maintenance
- Corrective Maintenance
- Troubleshooting
- Customer Service
- Remote Work
- France
How to get hired
- Tailor your resume: Highlight relevant technical skills like industrial maintenance, biotechnology, and customer service. Quantify achievements where possible.
- Showcase your experience: Emphasize any previous field service or mobile maintenance experience, or a strong customer service mindset for entry-level applicants.
- Demonstrate your skills: Prepare to discuss your IT proficiency, operational English capabilities, and ability to work independently and interact with customers.
- Highlight mobility: Clearly state your willingness to travel regularly throughout France for this field-based role.
- Express your interest: Articulate your motivation for working in biotechnology and contributing to life-changing therapies at Cytiva.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the key responsibilities for a Field Service Engineer at Cytiva in France?
- As a Field Service Engineer at Cytiva in France, your primary responsibilities will include performing equipment installations and qualifications at customer sites, planning and executing preventive and corrective maintenance, managing spare parts inventory and work orders, and acting as a key customer contact to promote services and identify commercial opportunities. This role is crucial for ensuring operational excellence and customer satisfaction.
- What education and experience does Cytiva look for in a Field Service Engineer candidate?
- Cytiva seeks candidates with a degree from Bachelor's to Master's level (BAC+2 to BAC+5) in fields such as industrial maintenance, biotechnology, physical measurements, or chemistry. While initial experience in field service or mobile maintenance is advantageous, motivated entry-level candidates with a strong customer service mindset and a willingness to learn are also encouraged to apply.
- Is this Field Service Engineer position remote, hybrid, or on-site?
- This Field Service Engineer position is described as 100% remote, with the understanding that it involves significant customer travel throughout France. While based in France (ideally in the Paris region), the role allows for remote work when not actively engaged with customers on-site.
- What are the required language skills for the Field Service Engineer role at Cytiva?
- Operational English is required for this Field Service Engineer position. This includes the ability to engage in technical discussions and understand/create documentation in English, facilitating communication with international teams and customers.
- What is the geographic scope of travel for the Field Service Engineer role?
- The Field Service Engineer role requires regular travel throughout France to customer sites. While the position is based in France (ideally the Paris region), the travel component is a key aspect of the job, ensuring service delivery across the country.
- Does Cytiva offer career development opportunities for Field Service Engineers?
- Yes, Cytiva emphasizes opportunities for career development and skills growth. As a Field Service Engineer, you will be part of a learning environment, working on challenging projects that allow you to advance your career and develop long-term expertise within the biotechnology sector.