Implementation Manager

@ Curri

About the role

Curri is seeking a driven, innovative individual to join our implementation team as a founding member. In this pivotal role, you’ll be at the forefront of deploying the Curri Platform—an enterprise software and API suite that powers logistics operations for distributors. You will guide customers through every phase, from pre-launch through implementation to transitioning accounts to our Account Management team.

As the first Implementation Manager at Curri, you’ll be a trailblazer, building processes, managing multiple projects, and delivering expert knowledge of our platform. Your focus will be to ensure a seamless client onboarding experience and guarantee customer satisfaction, all while working with minimal oversight.

What you will do

• Lead the entire implementation process from planning to delivery.
• Support technical discovery and demos to close deals.
• Partner with customers to design optimized workflows.
• Serve as subject matter expert in the product and logistics industry.
• Conduct on-site user training for seamless software adoption.
• Collaborate with Engineering, Product Management, and Sales teams.
• Create and maintain technical documentation.
• Manage multiple projects and meet deadlines.
• Drive customer success with measurable outcomes.

What you need to have

• 3+ years in SaaS implementation, consulting, or customer success roles.
• Proven record in managing projects and implementing enterprise software.
• Strategic thinking and hands-on problem-solving expertise.
• Strong project management and excellent communication skills.
• Adaptability and willingness to learn new technologies.
• Critical thinking and first-principles problem solving.

Bonus Points

• PMP or CAPM certification.
• Direct experience in construction, delivery, or transportation sectors.

What is in it for you?

• Immediate, meaningful impact at a fast-growing start-up.
• Significant responsibility from day one with strategic influence.
• Remote work environment with flexible schedule.
• Comprehensive benefits including health, dental, vision, 401K, and equity compensation.

About Curri

Curri is on a mission to transform logistics for the construction and industrial supplies sectors. Founded in 2019 and part of the YC S19 Batch, we operate remotely with our main office in Ventura, CA. We address the inefficiencies in the construction industry with on-demand, last-mile logistics via a nationwide fleet.

Key skills/competency

• SaaS
• Implementation
• Logistics
• Project Management
• Customer Success
• Technical Documentation
• Training
• Enterprise Software
• Process Improvement
• Communication