Patient Navigator - part time (Saturday- Wednesday | 11:00 AM – 3:00 PM)
Curana Health · United States
- Hybrid
- Part-time
- $45,000 / year
- United States
Job highlights
- First point of contact for patient inquiries.
- Conduct phone-based health assessments.
- Guide patients to appropriate care.
- Facilitate communication between patients and teams.
- Part-time schedule, Monday-Friday, 11 AM - 3 PM.
About the role
About Curana Health
At Curana Health, we’re on a mission to radically improve the health, happiness, and dignity of older adults—and we’re looking for passionate people to help us do it.
As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide range of solutions (including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans) proven to enhance health outcomes, streamline operations, and create new financial opportunities.
Founded in 2021, we’ve grown quickly—now serving 200,000+ seniors in 1,500+ communities across 32 states. Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from all backgrounds, all working together to deliver high-quality, proactive solutions for senior living operators and those they care for.
If you’re looking to make a meaningful impact on the senior healthcare landscape, you’re in the right place—and we look forward to working with you.
For more information about our company, visit CuranaHealth.com.
Job Summary: Patient Navigator
The Patient Navigator serves as the first point of contact for patients, managing incoming calls with professionalism and compassion. In this role, the Navigator conducts phone-based assessments to gather medical history and symptoms, evaluates the urgency of patient concerns, and guides individuals to the most appropriate level of care or department. This position also plays a key communication role by relaying information between patients and healthcare teams to ensure coordinated, seamless care across the health network.
Schedule
Monday-Friday | 11:00 AM – 3:00 PM
Essential Duties & Responsibilities
Patient Interaction
- Answer and manage incoming calls in a professional and courteous manner.
- Greet patients warmly and assist them with inquiries or direct them to the appropriate department.
Patient Assessment
- Conduct a thorough assessment of patients’ health concerns over the phone.
- Gather relevant medical history, symptoms, and other pertinent information to determine the urgency and nature of the medical issue.
- Determine the appropriate level of care needed and guide patients to the most suitable healthcare resources.
Communication
- Relay messages and information between patients and healthcare teams.
- Collaborate with other staff members to ensure seamless communication within our health network.
Qualifications
- High School Diploma or equivalent
- Exceptional customer service skills
- Organized and effective communicator
- Ability to maintain confidentiality and handle sensitive information.
- Proficient in using computer systems and electronic health records.
- Strong problem-solving skills
- Previous experience in a medical office or healthcare setting is preferred.
- Team player with a positive attitude
About Our Growth
We’re thrilled to announce that Curana Health has been named the 147 th fastest growing, privately owned company in the nation on Inc. magazine’s prestigious Inc. 5000 list. Curana also ranked 16 th in the “Healthcare & Medical” industry category and 21 st in Texas.
This recognition underscores Curana Health’s impact in transforming senior housing by supporting operator stability and ensuring seniors receive the high-quality care they deserve.
Key skills/competency
- Patient Navigation
- Healthcare Communication
- Customer Service
- Medical Assessment
- Electronic Health Records (EHR)
- Confidentiality
- Problem-Solving
- Teamwork
- Time Management
- Healthcare Operations
Skills & topics
- Patient Navigator
- Healthcare
- Customer Service
- Communication
- Patient Care
- Medical Office
- Healthcare Administration
- Part-time
- Remote
- Phone Support
How to get hired
- Tailor your resume: Highlight customer service, communication, and healthcare experience for the Patient Navigator role.
- Address qualifications directly: Emphasize your high school diploma, computer proficiency, and problem-solving skills.
- Showcase soft skills: Provide examples of your exceptional customer service, organization, and teamwork in your application.
- Prepare for interviews: Be ready to discuss how you handle sensitive information and ensure seamless patient care.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the work schedule for the Patient Navigator role at Curana Health?
- The Patient Navigator position at Curana Health has a part-time schedule, Monday through Friday, from 11:00 AM to 3:00 PM.
- What are the main responsibilities of a Patient Navigator at Curana Health?
- As a Patient Navigator, you will be the first point of contact for patients, conducting phone-based assessments, evaluating the urgency of concerns, guiding patients to the appropriate level of care, and relaying information between patients and healthcare teams.
- What qualifications are needed to become a Patient Navigator at Curana Health?
- Key qualifications include a High School Diploma or equivalent, exceptional customer service skills, strong communication and organizational abilities, proficiency with computer systems and EHRs, and problem-solving skills. Previous healthcare experience is preferred.
- Does Curana Health offer opportunities for growth?
- Curana Health is a rapidly growing company, recognized on the Inc. 5000 list, indicating significant opportunities for career development and advancement within the organization.
- What kind of impact does a Patient Navigator have at Curana Health?
- Patient Navigators play a crucial role in ensuring seniors receive high-quality, proactive care by serving as a vital link between patients and healthcare teams, contributing to improved health outcomes and a seamless care experience.