QA Analyst

About CuraLinc Healthcare

CuraLinc Healthcare delivers transformative mental health care fueled by connectivity, marrying technology and personalized advocacy to support thousands of the world's best employers and millions of their employees throughout their mental health care journey.

CuraLinc Healthcare is a service-driven organization whose employees are treated with professionalism and respect. We believe that "a chain is only as strong as its weakest link" and, therefore, look to hire high-performing professionals with outstanding experience, work ethic and character.

We strive to provide all selected applicants with a smooth recruitment experience. Therefore, we ask that you complete an application for employment via curalinc.com/careers or this posting's easy apply. If you are selected for a position with CuraLinc, we will not ask for personal or financial information via email. Should you have any questions or concerns, please contact us via HR@curalinc.com.

The Role: QA Analyst

CuraLinc Healthcare is seeking a QA Analyst to increase confidence in releases across our expanding product portfolio. Our platform supports complex, end-to-end user journeys across web and native iOS and Android experiences, so we’re looking for someone who excels at exploratory testing, consistently catches edge cases, and can clearly communicate release risk before changes reach customers.

This is a hands-on manual testing role. You’ll be a key partner to Product, Design, and Engineering, helping define what “ready” looks like, validating real-world workflows, and steadily improving quality and resilience over time.

Primary Responsibilities

Own Release Readiness for Key Features

• Propose and Execute a Right-Sized QA Approach Based on Change Size and Risk, with Particular Attention to Mobile User Impact
• Provide Clear Release Readiness Recommendations: What’s Covered, What’s Risky, What Needs Follow-Up, and What Should Block Release
• Validate Behavior Across Rollout Conditions and Configurations (E.G., Feature Flags, Partial Enablement)

Perform Deep Exploratory and Mobile-Focused Testing

• Execute Hands-On Exploratory Testing Across End-To-End Flows, Including Permissions/Roles, Data Boundaries, Error Handling, and Atypical User Paths
• Test iOS and Android Applications Across Devices, OS Versions, and Screen Sizes, Including Mobile-Specific Behaviors Such as Gestures, Notifications, Backgrounding, Offline States, and Permissions
• Identify Fragile Points in Complex Journeys and Propose Practical Ways to Reduce Repeat Defects

Test UI, APIs, and Integrations

• Validate UI Behavior Across Web, Desktop, and Mobile (Including Release-Candidate Builds), Ensuring Consistency with Figma Designs and Baseline Accessibility Expectations
• Use Tools Such as Postman to Validate APIs, Integrations, and Data-Dependent Flows to Strengthen End-To-End Confidence
• Support Defect Triage with Strong Evidence: Clear Repro Steps, Screenshots, Videos, Logs, and Device or Environment Details

Improve How Quality Happens

• Partner with Product to Refine Acceptance Criteria and Uncover Hidden Requirements Early, Especially for Mobile UX Flows
• Maintain Lightweight Regression Coverage (Charters, Checklists) for Critical and High-Risk Areas Across Platforms
• Collaborate with Automation QA Engineers to Ensure Balanced Coverage Manual Where it Matters Most, Automation Where it Adds Durable Value

Required/Minimum Qualifications

• 3+ Years of QA Experience with Strong Hands-On Manual Testing Across Modern Web and Mobile Applications (iOS and/or Android)
• Proven Strength in Exploratory Testing and Uncovering Edge Cases in Complex, Multi-Step Workflows
• Solid Understanding of Modern QA Tooling and Practices, Including Exposure to Automation Frameworks and/or AI-Assisted Testing Tools to Support Investigation, Coverage, and Efficiency
• Strong Release Readiness Mindset with the Ability to Assess Risk and Clearly Communicate Go or No-Go Decisions
• Experience Documenting and Tracking Defects Using Tools Such as Jira/Confluence, with Clear and Actionable Bug Reports
• Comfortable Working in Fast-Paced, Iterative, Agile Environments and Collaborating Cross-Functionally

Preferred Qualifications

• Experience Validating Behavior Behind Feature Flags or Across Multiple Rollout States
• Familiarity with Accessibility Standards and Inclusive Mobile Design Considerations
• Experience Testing Regulated or Healthcare-Related Products
• Experience Using Automation or AI-Assisted Testing Tools to Complement Manual Testing and Improve Quality Outcomes

Benefits

This is a full-time, salaried role, located in the continental United States and Hawaii, and includes a robust benefits package, with 100% company-paid single tier medical coverage insurance, PTO, 401(k) with match, dental, vision, life, and disability insurance.

Key skills/competency

• Manual Testing
• Exploratory Testing
• Mobile Application Testing
• API Testing
• UI Testing
• Release Management
• Jira/Confluence
• Agile Methodologies
• Risk Assessment
• Defect Triage