Coordinator Corporate and Community Engagement

About Cumberland City Council

Located 20km west of Sydney on Dharug country, Cumberland City Council serves a population of over 245,000 residents, making it the fourth most populous Local Government Area in Greater Sydney. Cumberland is celebrated for its diverse communities, with people from numerous backgrounds and cultures living harmoniously. Our team is dedicated to driving community outcomes, programs, and services, innovating to inspire and deliver change. We strive to fulfill our community's vision for Cumberland as a place where everyone feels welcome, belongs, and succeeds.

About The Opportunity

The Strategic Communications team, part of Council’s Corporate Performance Directorate, delivers high-quality media and communications services to all stakeholders, including our Community, Executive Team, Senior Leadership Team, and Council staff. This team offers timely advice and assistance across various communication functions, such as content creation, design, media and public relations, digital and social media management, marketing, advertising, promotions, print, brand management, and Corporate and community consultation. We are seeking a dynamic Coordinator Corporate and Community Engagement to join this team. This role focuses on the implementation, review, updating, and delivery of the Cumberland Community Engagement and Participation Strategy, ensuring best practice engagement across all Council operations. You will be responsible for planning, delivering, and reporting on community consultation activities.

About This Role

• Permanent, full-time position
• 70-hour fortnight
• Access to Council's 9-day fortnight Accrued Day Off (ADO) arrangement
• Located at Council's Merrylands office, with occasional travel across Council worksites
• May be required to work across any of Council’s work locations

Salary Information

The salary and conditions of employment are in accordance with the NSW Local Government (State) Award. This position is Grade 14 of the Cumberland Salary Structure, with a salary range of $2,303.00 to $2,648.45 per week, plus 12% superannuation. The commencing salary will be negotiated based on the successful applicant's qualifications, skills, and experience. A mobile phone will also be provided.

What You'll Need To Have For This Role

• Tertiary qualifications in Communications and/or Community Engagement
• Minimum of 5 years’ experience in Corporate and/or Communications roles with demonstrated application of public participation processes
• Knowledge, experience, and application of IAP2 Framework and/or IAP2 qualifications
• Demonstrated experience in overseeing complex collaborative engagement projects, and the ability to develop, implement, and evaluate strategic plans and policies
• Proficient in systems such as Microsoft, Adobe, InDesign, and Excel
• Exceptional verbal and written communication skills, proven negotiation, conflict resolution, and problem-solving ability
• Proven ability to undertake multiple, concurrent engagement projects and produce communications material for a range of audiences across various formats
• Proven ability to relay information clearly and effectively
• Excellent time management and organisational skills
• Class C drivers licence
• Working with Children check
• The right to live and work in Australia
• Ability to provide information for pre-employment checks, including attending a physical pre-employment medical examination as required
• Participate in health monitoring as outlined in the risk assessment for this position and Council’s Health Monitoring Procedure, as required.

What We Can Offer

We promote work-life balance and offer flexible working arrangements, including working from home opportunities or up to an additional five (5) days' leave for front-facing roles. We provide training and professional development opportunities to foster skill development and career growth. Leave entitlements include annual leave, 15 days personal leave per year, parental leave, and access to Long Service Leave after five (5) years (where applicable). Employees also receive three (3) additional paid grant days off over Christmas (where applicable). Benefits extend to Corporate Health Insurance discounts, Health and Wellbeing Programs (including online professional learning, paid leave for skin checks and COVID-19 vaccinations, and blood donation), subsidies for wellness and fitness activities, free access to Council-owned Aquatic Centres, and access to Council's Fitness Passport Program and Employee Assistance Program (EAP).

About Us

Cumberland City Council adheres to the principles of a child-safe organisation and is committed to the safety and wellbeing of all children and young people. We fully support NSW Child Protection Legislation and associated provisions, implementing all necessary measures to ensure a safe and supportive environment that promotes child protection practices. Applicants requiring a WWCC must submit their number, as it is an offence under NSW legislation for barred workers to seek child-related employment. Council is also committed to building a diverse and inclusive workplace that reflects its community, welcoming applicants from all backgrounds. We provide an accessible and safe workplace through reasonable adjustments. For accessibility or support requirements during recruitment, please contact the hiring manager.

Key skills/competency

• Community Engagement Strategy
• IAP2 Framework
• Strategic Communications
• Public Participation
• Stakeholder Management
• Project Management
• Content Creation
• Media Relations
• Policy Development
• Conflict Resolution