Job Overview
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Job Description
Field Service Technician
Cubic Transportation Systems is seeking a motivated Field Service Technician to join our growing UK team. As a global market leader with over 50 years of transportation experience, we offer a fantastic opportunity to maintain and repair Cubic equipment on Transport for London and National Rail infrastructure. You will be exposed to cutting-edge transportation technologies, including automated fare collection and contactless payments, while providing exemplary customer service. This is a permanent day shift role with a 4x4 shift rotation.
Job Duties and Responsibilities:
- Carry out corrective and preventative maintenance on Cubic equipment.
- Respond quickly to repair equipment and follow maintenance procedures.
- Embrace training and continuous improvement.
- Minimise downtime during fault callouts.
- Assist with equipment installations.
- Comply with Health and Safety and quality standards.
- Handle equipment module delivery and collections.
- Assist with Management lead project work.
- Deputise for the Field Service Team Leader when appropriate.
- Carry out vehicle stock checks.
- Follow company policies and procedures.
- Maintain assigned vehicle and FORs accreditation.
Minimum Job Requirements:
- Hands-on experience in a technical service/maintenance environment.
- Engineering qualification.
- Strong customer service and communication skills.
- Clean driving license.
Desirable:
- HNC or equivalent in Electronics or Mechanical Engineering.
- Experience with SLA-driven contracts.
Benefits:
- Fully maintained Company van
- Full quality toolkit and PPE provided
- Overtime availability
- Technician-level career path
- Annual performance and merit review
- Nectar rewards program
- Fully expensed position
- Home start
- Scottish Widows pension scheme
- Company provided Medicash medical cover
- Full technical training and mentoring programme
- Paid sick leave
- 23 days annual leave
Key skills/competency:
- Field Service
- Maintenance
- Repair
- Customer Service
- Transportation Technology
- Automated Fare Collection
- Health and Safety
- Problem-solving
- Technical Support
- Engineering
How to Get Hired at Cubic Corporation
- Tailor your resume: Highlight technical maintenance experience and engineering qualifications relevant to Cubic's transportation solutions.
- Showcase customer service skills: Emphasize your ability to communicate effectively and provide excellent support in a field service role.
- Prepare for technical questions: Be ready to discuss your experience with equipment repair, preventative maintenance, and safety protocols.
- Understand Cubic's mission: Research Cubic Transportation Systems' role in simplifying daily journeys through innovative technology.
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