Executive Assistant with Marketing & Short-Term...

@ CS Outsource

Executive Assistant with Marketing & Short-Term Rental Experience

We are seeking a highly organized and resourceful Executive Assistant with hands-on STR management and marketing expertise. This role supports executive tasks, operations, and digital communication initiatives within the short-term rental industry.

Key Responsibilities

Executive Support: Manage calendars, scheduling, emails, executive communication, prepare reports, presentations, and assist with research. Maintain confidentiality and assist in high-level decision support.

Short-Term Rental (STR) Operations: Handle guest communications via Airbnb, Booking.com, WhatsApp, and Email. Coordinate cleaners, maintenance teams, property readiness, reservations, calendar syncing, guest check-ins, review management, and pricing monitoring.

Marketing & Digital Tasks: Support social media scheduling, content planning, email marketing, branding materials, property listings, and trend research to support STR marketing campaigns.

Requirements

• Proven experience as an Executive Assistant or Operations Coordinator.
• Background in short-term rental/hospitality management.
• Experience in marketing, content support, or social media tasks.
• Excellent written, verbal communication and strong time-management skills.
• Proficiency with digital tools such as Airbnb PMS, Google Suite, CRM, and Canva.

Preferred Skills

• Familiarity with STR management tools (Airbnb, Guesty, Hospitable, PMS).
• Content planning experience using Canva.
• Basic knowledge of analytics and social media metrics.
• Strong customer service mindset and hospitality etiquette.

Key skills/competency

• Executive Support
• STR Operations
• Digital Marketing
• Calendar Management
• Guest Communication
• Content Planning
• CRM Tools
• Report Preparation
• Social Media
• Attention to Detail