Claims Specialist - Sharing Economy

Company Overview

Crum & Forster (C&F), established in 1822, provides specialty and standard commercial lines insurance products with a strong financial rating and recognized claims and risk engineering services. With over 2000 employees across the United States, C&F is celebrated for its customer service and employee-first culture.

More information available at www.cfins.com.

Job Description

The Claims Specialist - Sharing Economy will be a key part of a dynamic team overseeing claims arising from rideshare-related incidents. The role involves technical oversight of Bodily Injury (BI), Auto Physical Damage (APD), Medical Payments (MP), and Personal Injury Protection (PIP) claims managed by Third-Party Administrators (TPAs).

• TPA Oversight: Provide technical supervision and guidance for BI and PIP claims.
• Claims Management: Oversee rideshare claims with expertise on coverage, litigation, and fraud.
• Technical Excellence: Control indemnity, expense, and litigation costs through reserving and trial preparation.
• Auditing & Data Analysis: Conduct audits, review data, analyze reserve adequacy, and recommend improvements.
• Industry Awareness: Stay updated on rideshare regulations and policy changes.
• Stakeholder Collaboration: Partner with internal teams, TPAs, and defense counsel for consistent outcomes.

What You Will Bring

• Minimum three years experience in relevant claims management.
• Experience in handling BI, APD, PIP, Med Pay and rideshare claims is preferred.
• College degree preferred with additional certifications considered a plus.
• Ability to obtain and maintain required state licenses.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office suite; occasional travel required.

What C&F Will Bring To You

• Competitive compensation package with clear market-based salary.
• Generous 401K employer match and Employee Stock Purchase Plan.
• Generous Paid Time Off and excellent health benefits.
• Opportunities for career development, tuition reimbursement, and professional training.
• Dynamic, ambitious, and inclusive work environment with community programs.

Key skills/competency

Claims Management, Insurance, Rideshare, BI, PIP, APD, Auditing, Data Analysis, Risk, Compliance