Mechanic - Field Service
Crown Equipment Corporation · Seneca, SC
- On site
- Full-time
- $75,000 / year
- Seneca, SC
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Job highlights
- Repair and maintain Crown and other lift trucks.
- Perform planned maintenance and diagnostics.
- Maintain service van and related paperwork.
- Requires less than 2 years experience.
- Offers excellent benefits and training.
About the role
Job Summary
Crown Equipment Corporation is seeking knowledgeable customer-focused auto, diesel, aircraft, or forklift technicians to join their team as Field Service Mechanics. This role involves troubleshooting, diagnosing, and repairing lift trucks, performing planned maintenance, maintaining a service van, and processing job-related paperwork. The company offers an excellent wage and benefits package, award-winning training, a company vehicle, and career advancement opportunities.
Job Duties
- Troubleshoot, diagnose, and repair Crown and all other makes of lift trucks.
- Perform all assigned planned maintenance on customer lift trucks.
- Maintain a service van and its inventory.
- Process paperwork after completion of each job.
Minimum Qualifications
- Less than 2 years of related experience.
- High school diploma or equivalent.
- Valid driver's license, good driving record, and ability to safely operate lift trucks.
Preferred Qualifications
- Good mechanical and electrical aptitudes, knowledge of electrical/electronic systems, hydraulics, and internal combustion engines.
- Ability to read and understand electrical and hydraulic schematics.
- Good written/verbal communication and customer care skills.
- Technical degree, previous lift truck repair, welding experience, and knowledge of various types of testing equipment preferred.
- Familiar with tools and equipment such as common hand tools, electrical/air tools, torch, arc welder, and various types of testing equipment.
- Industry-related training is preferred.
- Ability to read and understand service manuals, plan, and follow-through.
Compensation and Benefits
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. Service Technicians also receive Award-Winning Service Training, a Company Vehicle for Field Service, Tool Insurance, No Flat Rate, 40 Hours Per Week plus Overtime, Uniforms, Specialty Tools, Primarily 1st Shift, and Career Advancement Opportunities.
Key Skills/Competency
- Lift Truck Repair
- Mechanical Aptitude
- Electrical Systems
- Hydraulics
- Internal Combustion Engines
- Troubleshooting
- Diagnostics
- Planned Maintenance
- Customer Service
- Technical Schematics
Skills & topics
- Field Service Mechanic
- Lift Truck Repair
- Mechanic
- Technician
- Automotive Repair
- Diesel Mechanic
- Forklift Technician
- Maintenance
- Customer Service
- Mechanical Aptitude
How to get hired
- Tailor your resume: Highlight your mechanical, electrical, and customer service skills relevant to lift truck repair.
- Showcase experience: Emphasize any previous experience with auto, diesel, aircraft, or forklift mechanics.
- Demonstrate technical aptitude: Mention your ability to read schematics and use testing equipment.
- Apply online: Submit your application through the Crown Equipment Corporation careers portal.
- Prepare for interviews: Be ready to discuss your troubleshooting process and customer interaction examples.
Technical preparation
Study lift truck schematics and repair manuals.,Practice diagnostic procedures for engines and hydraulics.,Familiarize yourself with common hand and power tools.,Review electrical system troubleshooting techniques.
Behavioral questions
Describe a complex repair you successfully completed.,How do you handle difficult customer interactions?,How do you prioritize multiple repair tasks?,How do you ensure safety in your work environment?
Frequently asked questions
- What are the primary responsibilities of a Field Service Mechanic at Crown Equipment Corporation?
- As a Field Service Mechanic at Crown Equipment Corporation, your primary responsibilities will include troubleshooting, diagnosing, and repairing various makes of lift trucks, performing scheduled maintenance, managing your service van and its inventory, and completing all necessary job-related paperwork.
- What qualifications are essential for the Field Service Mechanic role?
- Essential qualifications include less than 2 years of related experience, a high school diploma or equivalent, a valid driver's license with a good driving record, and the ability to safely operate lift trucks. A strong mechanical and electrical aptitude is also crucial.
- Does Crown Equipment Corporation offer training for Field Service Mechanics?
- Yes, Crown Equipment Corporation offers award-winning service training specifically for their Field Service Technicians, ensuring you are well-equipped to handle the job's demands.
- What kind of benefits can I expect as a Field Service Mechanic?
- Crown offers a comprehensive benefits package for full-time employees, including Health/Dental/Vision/Prescription Drug Plan, 401K, Paid Time Off, and more. Service technicians also receive a company vehicle, tool insurance, and opportunities for overtime.
- Is this Field Service Mechanic position remote or on-site?
- This Field Service Mechanic position is on-site, requiring you to travel to customer locations from your assigned service area, typically based out of Williamston, SC.
- What is the typical work schedule for a Field Service Mechanic?
- The role is primarily a 1st shift position, with a standard 40-hour work week, plus opportunities for overtime.
- What is the career advancement potential for a Field Service Mechanic at Crown?
- Crown Equipment Corporation emphasizes career advancement. They invest in their employees' professional goals and have a history of employees reaching 25-year milestones, indicating strong potential for long-term career growth within the company.