Digital Learning Solutions Project Lead
@ Crowe

San Francisco, CA
$100,000
On Site
Full Time
Posted 23 days ago

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Job Details

Overview

The Digital Learning Solutions Project Lead at Crowe manages the implementation of the firm’s WalkMe solutions along with future digital adoption platforms. This role combines strong systems implementation experience with excellent project management skills.

Key Responsibilities

  • Lead the implementation of WalkMe and similar digital adoption solutions.
  • Coordinate projects from planning to execution and delivery.
  • Establish and track baseline platform metrics and analytics.
  • Manage project scope, timelines, and quality assurance processes.
  • Communicate effectively with cross-functional teams and stakeholders.

Project Management and Communications

Manage project plans, adjust timelines, assign tasks, and keep leadership informed with clear updates. Collaborate with product owners and external vendors to ensure projects meet quality and timeline expectations.

Metrics Development and Reporting

Establish key metrics, deliver ongoing performance reports, and present ROI insights to executive leadership.

Additional Responsibilities

  • Research and advise on emerging digital learning trends.
  • Ensure the alignment of digital solutions with business needs.
  • Maintain quality through rigorous QA processes.

Qualifications

  • Proven systems implementation and project management experience.
  • User Experience (UX) and digital adoption expertise.
  • Basic HTML skills and the ability to translate technical details into business benefits.
  • Experience with WalkMe or similar digital adoption platforms is preferred.

Work Environment

This is a remote role open to candidates from across the United States. Crowe values care, trust, courage, and stewardship.

Key skills/competency

  • Project Management
  • WalkMe Implementation
  • Digital Adoption
  • Systems Implementation
  • Metrics Development
  • Quality Assurance
  • UX Knowledge
  • Stakeholder Communication
  • Vendor Management
  • HTML Basics
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How to Get Hired at Crowe

🎯 Tips for Getting Hired

  • Customize your resume: Highlight specific project management and systems implementation skills.
  • Emphasize digital adoption: Detail experience with WalkMe or similar platforms.
  • Showcase communication: Demonstrate strong stakeholder and team communication.
  • Prepare examples: Use projects that underscore metrics and quality assurance success.

📝 Interview Preparation Advice

Technical Preparation

Review WalkMe platform documentation.
Brush up on project management methodologies.
Practice basic HTML coding exercises.
Prepare digital metrics reporting examples.

Behavioral Questions

Describe teamwork in challenging projects.
Explain handling project scope changes.
Detail communication with non-technical stakeholders.
Share an experience with vendor collaboration.

Frequently Asked Questions