Professional Services Associate Project Manager

Professional Services Associate Project Manager at CrowdStrike

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About The Role:

We are seeking an Associate Project Manager to support the deployment of Platform Services projects for our customers. The successful candidate will manage smaller-scale projects simultaneously while assisting with queue management and project coordination. This fast-paced role requires excellent organizational skills, the ability to context switch effectively, and basic understanding of Crowdstrike solutions. The Professional Services Associate Project Manager will work independently with support from the broader PMO, while coordinating with technical teams, sales, and customer stakeholders.

What You'll Do:

• Simultaneously manage 30-40 smaller-scale implementation projects through their lifecycle
• Support queue management for on-hold projects
• Develop and maintain project schedules for multiple concurrent implementations
• Coordinate daily with clients to gather information, provide updates, and manage expectations
• Support technical resources across multiple projects to ensure timely delivery
• Track and report project status, risks, and dependencies across the project portfolio
• Maintain accurate project documentation and status tracking for numerous concurrent projects
• Ensure consistent project delivery standards across multiple smaller implementations

What You'll Need:

• 2+ years of experience in IT project coordination or junior PM roles
• Basic understanding of cyber solutions and security implementations
• Experience with fast-paced, high-volume project environments
• Strong organizational skills with ability to manage multiple concurrent projects
• Excellent communication skills with emphasis on clear, concise updates
• Demonstrated ability to context switch effectively between different projects
• Problem-solving skills with focus on quick issue resolution
• Bachelor's degree in related field or equivalent experience

Preferred Qualifications:

• Familiarity with cyber solutions (Splunk, IBM, QRadar, etc.)
• CAPM certification or working toward PMP
• Experience with project management tools and tracking systems

Benefits Of Working At CrowdStrike:

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe

Key skills/competency

• Project Coordination
• Cybersecurity Implementation
• Client Communication
• Schedule Management
• Risk Tracking
• Documentation Management
• Stakeholder Management
• Queue Management
• Problem Solving
• Project Delivery Standards