Marketing Operations Manager AI Tools
CrowdStrike
Job Overview
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Job Description
About CrowdStrike
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward.
We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About The Role: Marketing Operations Manager AI Tools
We’re looking for a Marketing Operations Manager AI Tools to lead the strategy, execution, and optimization of AI technologies across our marketing tech stack. This role will be at the forefront of integrating artificial intelligence into marketing workflows, transforming how we engage prospects, streamline operations, and accelerate pipeline. As part of the global Marketing Operations team, you’ll own the AI tools and infrastructure that power personalized, scalable engagement, from conversational agents to predictive insights. You’ll work cross-functionally with Marketing, Sales, and IT teams to operationalize new AI capabilities, ensure data alignment, and drive measurable impact.
What You’ll Do:
- Own marketing AI use cases, including Qualified, 6sense AI Email, and Salesforce Agentforce, ensuring seamless integration and data integrity across systems.
- Implement AI solutions that optimize lead management, scale personalization, and accelerate marketing performance.
- Design and test AI prompts and workflows for marketing including inbound follow-up, nurture, chatbot engagement, and email automation.
- Partner with demand generation and campaign teams to operationalize AI agents for inbound response, nurture sequencing, and personalization.
- Track and report on performance metrics to measure impact of AI initiatives and identify areas for optimization.
- Build and maintain an AI roadmap for Marketing, aligning capabilities to business priorities and evolving MarTech strategy.
- Stay current on emerging AI technologies and identify opportunities to pilot or adopt innovations that drive efficiency and revenue growth.
- Collaborate with the IT AI Platforms team and cross-functional steering committee on AI tool review, selection, implementation, and adoption.
What You’ll Need:
- 6-8 years of experience in marketing operations, marketing technology, or demand generation, preferably in a B2B SaaS or enterprise environment.
- Strong technical experience with MarTech tools (especially Qualified, 6sense, Salesforce, Marketo, or related platforms).
- Hands-on experience working with or implementing AI tools within marketing or sales workflows (e.g., chatbots, email automation, generative AI assistants).
- Demonstrated ability to test, tune, and operationalize AI models or prompts to improve business outcomes.
- Analytical mindset with a data-driven approach to problem-solving and performance measurement.
- Excellent cross-functional collaboration skills; ability to translate technical concepts into business impact.
- Curiosity and adaptability to thrive in a rapidly evolving AI and MarTech landscape.
Nice To Have:
- Familiarity with Agentforce, OpenAI, or other LLM-based marketing solutions.
- Experience with marketing automation platforms (e.g., Marketo, HubSpot, Pardot).
- Background in lead management, nurture design, or marketing analytics.
- Understanding of data privacy and compliance considerations in AI applications.
Benefits Of Working At CrowdStrike:
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work Certified™ across the globe
Key skills/competency:
- Marketing Operations
- AI Tools
- MarTech
- Salesforce
- 6sense
- Qualified
- Lead Management
- Personalization
- Chatbot Engagement
- Generative AI
How to Get Hired at CrowdStrike
- Research CrowdStrike's culture: Study their mission to stop breaches, core values, recent AI innovations, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume for Marketing Operations AI: Highlight experience with MarTech tools, AI implementation, and data-driven optimization, using keywords like "AI integration" and "pipeline acceleration."
- Showcase your AI tools expertise: Prepare specific examples of how you've used or implemented AI solutions (e.g., Qualified, 6sense, Salesforce Agentforce) in marketing workflows.
- Demonstrate analytical and collaborative skills: Be ready to discuss how you measure AI initiative impact and partner effectively with cross-functional teams at CrowdStrike.
- Articulate your vision for AI in marketing: Share insights on emerging AI technologies and how you'd build an AI roadmap for CrowdStrike's evolving MarTech strategy.
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