Intelligence Analyst, Recon+
@ CrowdStrike

Hybrid
$120,000
Hybrid
Full Time
Posted 23 days ago

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Job Details

About CrowdStrike

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations using the most advanced AI-native platform. Our mission is to stop breaches through innovative security and a customer-focused approach.

About The Role

The Intelligence Analyst, Recon+ is responsible for supporting cyber threat customers and maximizing the value derived from the Falcon Intel Recon module. This role acts as a critical interface between customers and the intelligence team, ensuring effective utilization and communication of cyber threat intelligence.

What You’ll Do

  • Drive customer satisfaction with strong ownership of relationships.
  • Triage and escalate findings from the Falcon Intelligence Recon module.
  • Guide customers using subject matter expertise in threat intelligence.
  • Channel customer feedback to Intelligence and Engineering teams.
  • Lead process improvement initiatives to enhance overall satisfaction.

What You’ll Need

  • Technical expertise in dark web intelligence, APT strategies, and threat analysis.
  • Experience in customer engagement across technical and executive levels.
  • Working knowledge of cyber threat intelligence, including all-source and intelligence lifecycle.
  • Strong written and verbal communication skills in English.
  • Ability to manage multiple workstreams independently in a fast-paced environment.
  • Fluency in French, Arabic, or German at C1 level or higher.

Bonus Points

  • Experience with AI tools and familiarity with APIs for intelligence delivery.

Benefits

  • Remote-friendly and flexible work culture.
  • Market leading compensation and equity awards.
  • Comprehensive wellness programs and competitive vacation policies.
  • Opportunities for professional development and networking.

Equal Opportunity

CrowdStrike is proud to be an equal opportunity employer committed to fostering a culture of belonging and ensuring fair treatment for all employees.

Key skills/competency

  • Cybersecurity
  • Threat Intelligence
  • Dark Web
  • Customer Engagement
  • Analytical Skills
  • Process Improvement
  • Communication
  • Technical Expertise
  • API Integration
  • Multilingual
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How to Get Hired at CrowdStrike

🎯 Tips for Getting Hired

  • Customize your resume: Tailor your experience to cyber intelligence.
  • Highlight key skills: Emphasize threat analysis and customer service.
  • Research CrowdStrike: Understand their mission and technology.
  • Prepare for technical questions: Brush up on dark web and APT strategies.

📝 Interview Preparation Advice

Technical Preparation

Review dark web intelligence techniques.
Study APT strategy documentation.
Practice API integration scenarios.
Update skills on threat analysis tools.

Behavioral Questions

Describe handling multiple customer priorities.
Explain conflict resolution in client interactions.
Discuss managing independent workstreams.
Illustrate improving customer satisfaction.

Frequently Asked Questions