IAM Engineer - Operations
@ CrowdStrike

Hybrid
$130,000
Hybrid
Full Time
Posted 24 days ago

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Job Details

About CrowdStrike

CrowdStrike is a global leader in cybersecurity, protecting modern organizations with its advanced AI-native platform since 2011. The company values innovation, flexibility and a strong commitment to its customers and community.

About the Role - IAM Engineer - Operations

As an IAM Engineer - Operations, you will maintain and optimize the IAM/IGA platform infrastructure. The role involves day-to-day operational support including monitoring system health, troubleshooting technical issues, managing incident response, and ensuring compliance with security policies and regulations.

What You’ll Do

  • Monitor platform performance and preemptively address issues.
  • Troubleshoot and resolve technical problems systematically.
  • Manage and prioritize support tickets based on severity.
  • Document resolutions and update statuses regularly.
  • Escalate complex problems appropriately ensuring accountability.
  • Generate and analyze performance reports for trends.
  • Collaborate with cross-functional teams to maintain platform stability.
  • Streamline IAM processes through automation and technology.
  • Enforce IAM policies, standards, and controls rigorously.
  • Advise senior leadership on IAM best practices.
  • Stay updated with industry trends and emerging technologies.
  • Assess and optimize IAM workflows and processes.
  • Drive initiatives to enhance IAM reliability and efficiency.
  • Facilitate training and knowledge transfer sessions on IAM usage.
  • Simplify architecture and workflows to improve user experience.

What You’ll Need

  • Bachelor's degree in Computer Science, IT, or related field.
  • 3+ years of experience in IAM or IT security roles.
  • Strong expertise in IAM concepts, RBAC, SAML, OAuth, OIDC.
  • Experience with cloud platform integrations (AWS, Azure, GCP).
  • Understanding of regulatory compliance (SOX, HIPAA, GDPR).
  • Experience with access certification and SoD controls.
  • Excellent analytical, problem-solving, and communication skills.
  • Capability to navigate complex, multi-stakeholder environments.

Bonus Points

  • Experience with SailPoint, Saviynt, Okta OiG and Workflows.
  • Proficiency in development tools like Java, Python, Golang, PowerShell.
  • Familiarity with SIEM/observability tools such as Splunk, Logscale, LogRhythm, Datadog, Kibana.

Benefits Of Working At CrowdStrike

  • Remote-friendly and flexible work culture.
  • Market leading compensation and equity awards.
  • Comprehensive physical and mental wellness programs.
  • Competitive vacation and paid parental/adoption leave.
  • Professional development opportunities at all levels.
  • Employee networks and volunteer opportunities.
  • Vibrant office culture with top-notch amenities.

Key skills/competency

IAM, Operations, Troubleshooting, Cloud, Compliance, Automation, RBAC, Documentation, Incident Response, Security Policies

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How to Get Hired at CrowdStrike

🎯 Tips for Getting Hired

  • Research CrowdStrike's culture: Understand mission, values, and innovations.
  • Tailor your resume: Highlight IAM operations and cloud integrations.
  • Prepare technical examples: Demonstrate troubleshooting and automation skills.
  • Practice interview insights: Focus on compliance and problem-solving.

📝 Interview Preparation Advice

Technical Preparation

Review IAM concepts and RBAC protocols.
Practice troubleshooting cloud integrations basics.
Brush up on scripting languages and automation.
Study common IAM compliance frameworks.

Behavioral Questions

Describe a past challenging troubleshooting scenario.
Explain teamwork in multi-stakeholder settings.
Discuss handling stressful incident responses.
Share examples of process improvement contributions.

Frequently Asked Questions