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Business Analyst Remote
CrowdStrike
HybridHybrid
Original Job Summary
Overview
CrowdStrike is a global leader in cybersecurity dedicated to stopping breaches with an advanced AI-native platform. The Business Analyst Remote role focuses on enhancing and optimizing operational workflows and processes in the Office of CIO.
About the Role
This role involves translating business needs into defined requirements, designing efficient workflows, and improving process and OKR tracking using tools such as Workboard, JIRA, and Tableau.
Key Responsibilities
- Gather and document business requirements for IT processes.
- Design and optimize workflows across Workboard and JIRA.
- Create insightful Tableau dashboards for OKR and metrics.
- Develop and deliver training programs to boost tool adoption.
- Maintain documentation and user guides.
- Identify opportunities for ongoing process improvement.
- Partner with teams to optimize OKR tracking and reporting.
- Support a Workboard champion/coach community.
Required Qualifications
- Bachelor’s degree in Business, IT, or related field.
- 5+ years of experience as a Business Systems Analyst.
- Expertise in process analysis, requirements gathering, and workflow design.
- Experience with Workboard, JIRA, and Tableau.
- Strong written and verbal communication skills.
Bonus Points
- Experience in cybersecurity industry.
- Knowledge of IT Service Management best practices.
- Experience with Agile methodologies and OKR tracking.
- Expertise in data visualization and process transformation.
- Strong stakeholder management skills.
Benefits
Enjoy remote-friendly culture, competitive salary and equity awards, comprehensive wellness programs, professional development opportunities, and a vibrant work culture.
Key skills/competency
- Business Analysis
- Workflow Design
- Process Improvement
- Requirements Gathering
- IT Processes
- Tableau
- JIRA
- Workboard
- Data Visualization
- Training Delivery
How to Get Hired at CrowdStrike
🎯 Tips for Getting Hired
- Customize your resume: Tailor experience to business analysis.
- Highlight tool expertise: Emphasize Workboard, JIRA, and Tableau skills.
- Research CrowdStrike: Understand the company and cybersecurity trends.
- Prepare examples: Bring specific process improvement scenarios.
📝 Interview Preparation Advice
Technical Preparation
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Review Workboard functionalities and best practices.
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Practice JIRA workflow configuration exercises.
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Build sample Tableau dashboards with data.
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Study IT process mapping techniques.
Behavioral Questions
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Describe a time of challenging process change.
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Explain how you manage stakeholder disagreements.
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Share an example of adapting to rapid change.
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Discuss teamwork experiences in process improvement.