Solutions Architect

Solutions Architect - Totogi (Remote)

Legacy telecom software is built on a flawed model of oversized BSS/OSS architectures, multi-year implementations, constant customization, and suppliers who accept delays. Operators are under pressure to capitalize on 5G, accelerate MVNO launches, modernize wholesale operations, and escape vendor lock-in, but their existing platforms resist change.

Totogi offers a fundamentally different architecture. This is not a traditional BSS vendor role.

About Totogi's Products:

• Three production systems, no vaporware: Demonstrate a serverless 5G Charging system, a cloud-native Wholesale BSS solution, and the Telco Ontology—an AI-powered knowledge graph enabling LLMs to interpret a customer's complete telco infrastructure. These are deployed, operational products.
• Deployment measured in weeks, not years: Totogi delivers as SaaS on AWS, allowing for rapid deployment with live proof, not 18-month rollouts.

Your Role and Impact:

• You will drive the technical outcome through discovery sessions, product demonstrations, solution architecture, and RFP execution.
• You will build the technical argument and are a primary contributor, not a supporting role.
• You will compete directly with legacy leaders like Amdocs, Ericsson, and Nokia, armed with product differentiation in architecture, deployment speed, and economics.

Key Responsibilities:

• Secure technical wins in competitive deals by executing customized demonstrations.
• Facilitate discovery processes to understand customer needs.
• Architect solutions that align customer requirements with Totogi's product offerings.
• Deliver precise RFP submissions across Totogi's three offerings: Telco Ontology, AI-Native Charging, and Wholesale BSS Platform.
• Possess sufficient telecom expertise to discuss charging mechanics, billing logic, CRM architecture, product catalog design, integration patterns, 5G protocols, migration challenges, and rating complexity.
• Connect technical details to commercial outcomes in real-time.
• Function at the intersection of product capability, sales strategy, and customer context.
• Ensure deliverables accelerate deal momentum, support accurate scoping, and convert to measurable revenue.

What You Will Be Doing:

• Delivering customer demonstrations that showcase the interface and functional scope of Totogi's product portfolio.
• Conducting interviews with customer subject matter experts to surface technical constraints, pain points, and success criteria.
• Creating detailed solution scopes for the Professional Services organization, aligning customer needs with Totogi's product architecture.
• Producing RFP responses that demonstrate how Totogi's solutions address technical and business requirements within structured procurement frameworks.

What You Won’t Be Doing:

• Owning sales responsibilities or closing commercial agreements with customers.
• Producing templated Solution Scopes that ignore the unique context of each customer engagement.
• Conducting sales enablement sessions or managing administrative overhead.

Qualifications:

• Minimum of 5 years in presales, solution architecture, or sales engineering roles focused on telco BSS/OSS solutions.
• Proven track record managing technical sales processes for charging, billing, BSS engagements, and lead-to-cash workflows.
• Demonstrated capability to deliver impactful product demonstrations and engage with senior technical and executive audiences.
• Hands-on experience writing code that integrates with APIs (GraphQL, REST).
• Willingness to accommodate flexible working hours for a global position, serving customers and prospects concentrated in APAC, with additional coverage in EMEA and Americas.

About Totogi:

Totogi is building telco software for the public cloud, redefining how carriers engage with subscribers to drive customer love. We are a product-driven telco software company with top minds from the telecoms industry and bright engineering talent globally. Change the game with us.

If you found this role interesting and want to learn more, hit the Apply button. We look forward to meeting you!

Working with Us:

• This is a full-time (40 hours per week), long-term position.
• The position is immediately available and requires an independent contractor agreement with Crossover as a Contractor of Record.
• Compensation: $100 USD/hour, equating to $200,000 USD/year (assuming 40 hours/week, 50 weeks/year). Weekly payments.
• Consult www.crossover.com/help-and-faqs for more details.

Crossover Job Code: LJ-4763-IN-Mumbai-SolutionsArchi.008

Key skills/competency:

• Solutions Architect
• Telecommunications
• BSS/OSS
• 5G Charging
• Cloud-Native
• SaaS
• API Integration
• Presales
• Solution Engineering
• RFP Response