Telephone Operator
@ Crossing Hurdles

Hybrid
$55,000
Hybrid
Contractor
Posted 21 days ago

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Email Hiring Manager

XXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXX****** @crossinghurdles.com
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Job Details

Overview

Crossing Hurdles is a recruitment firm referring top candidates to partners working with leading AI research labs. The Telephone Operator role is an hourly contract position that is fully remote and offers flexible scheduling.

Role Responsibilities

  • Design questions and training content for AI models in telecommunications.
  • Evaluate AI-generated responses on call handling and switchboard operations.
  • Provide detailed feedback on accuracy, clarity, and relevance of AI outputs.
  • Help train AI systems on directory updates, relay services, toll charge recording, and special billing assistance.
  • Collaborate asynchronously with research teams to improve AI understanding of real-world telecom workflows.

Ideal Qualifications

  • Proven experience as a Telephone Operator, PBX Operator, Toll Operator, or related role.
  • Knowledge of switchboards, signal lights, call routing, and emergency protocols.
  • Strong writing skills and comfort with digital platforms and computer applications.
  • Access to a desktop or laptop computer (Chromebooks not supported).

Application Process

Submit your resume highlighting relevant telephone operator experience. Selected candidates will be contacted for next steps.

Key skills/competency

  • Telephone Operator
  • Switchboard
  • Call Routing
  • AI Training
  • Telecommunications
  • Feedback
  • Directory Assistance
  • PBX
  • Emergency Protocols
  • Digital Platforms
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How to Get Hired at Crossing Hurdles

🎯 Tips for Getting Hired

  • Research Crossing Hurdles: Understand their recruitment methods and partners.
  • Tailor your resume: Focus on telephone operator and telecom experience.
  • Prepare digital samples: Showcase past work with switchboards.
  • Practice interview tips: Emphasize flexibility and accuracy.

📝 Interview Preparation Advice

Technical Preparation

Review telecom systems basics.
Study switchboard operations protocols.
Understand AI response evaluation.
Practice computer application usage.

Behavioral Questions

Describe your team collaboration style.
How do you manage flexible scheduling?
Explain handling of urgent call scenarios.
Share an experience with digital feedback.

Frequently Asked Questions