Product Manager, Digital Health & Research

Product Manager, Digital Health & Research at Crohn's & Colitis Foundation

The Crohn’s & Colitis Foundation is a non-profit, volunteer-fueled organization dedicated to curing Crohn’s disease and ulcerative colitis, while significantly improving the quality of life for those affected. We accelerate research, provide extensive educational and support resources, and advocate for crucial medical research funding and patient access to care. Our team is driven by core values of compassion, integrity, leadership, collaboration, and inclusion.

Position Summary

The Foundation seeks an experienced Product Manager, Digital Health & Research to play an integral role in the success of IBD Plexus. This position involves managing various patient, clinician, and researcher-facing IBD Plexus technologies. The Product Manager, Digital Health & Research will collaborate with internal and external cross-functional teams to build, enhance, and optimize our products, maximizing IBD Plexus's value for all stakeholders. This role reports to the Associate Director, Digital Health & Research within the IBD Plexus team in the Research department.

Essential Functions & Responsibilities

• Manage assigned product(s) for the IBD Plexus program.
• Facilitate daily stand-ups, sprint planning, backlog reviews, etc.
• Manage and coordinate change management across products.
• Facilitate and track User Acceptance Testing (UAT).
• Manage the ongoing product roadmap, balancing competing business and technical priorities, user experience, and regulatory needs.
• Track and communicate status updates effectively.
• Collaborate closely with stakeholders and users to gather and document requirements, evaluate new needs, and ensure alignment to strategic goals.
• Write user stories, create process flows, document field requirements/data dictionaries, create/update User Manuals, and create/update UAT trackers.
• Follow standard procedures for the Product Management team, ensuring consistency across products and stakeholders.
• Identify opportunities for improvement, such as leveraging data to inform product decisions or enhancing the user experience.
• Perform other duties as required.

Qualifications

• Bachelor's degree preferred.
• 4+ years working in the healthcare/life sciences field.
• 3+ years demonstrated product management experience from strategy to delivery through adoption.
• Experience eliciting, translating, and documenting user requirements, including writing user stories, creating process flows, and mockups.
• Ability to understand end-user needs and user experience in a science-based research environment.
• Thorough understanding of software development lifecycle processes and methodologies.
• Excellent problem identification, analysis, and solutioning skills.
• Excellent written and oral communication skills, including presentation abilities.
• Scrum Master certification preferred.
• Clinical data management software experience (e.g., electronic data capture systems, clinical trial data management systems, etc.) preferred.
• Experience working in a remote environment, collaborating with distributed teams.

Key skills/competency

• Product Management
• Healthcare/Life Sciences
• IBD Plexus
• User Stories & Requirements
• Agile Methodologies (Scrum)
• UAT & Change Management
• Product Roadmap
• Stakeholder Collaboration
• Clinical Data Management
• Digital Health Technology