Operations Manager

@ Crisp Recruit

About the Operations Manager Role

At Ashby Jones and Associates, LLC, we believe legal advocacy should be bold, empathetic, and efficient. Our fast-growing, woman-led law firm in Lexington, South Carolina is expanding quickly. We serve clients through challenging life events and are seeking a hands-on, strategic, and emotionally intelligent Operations Manager to be the backbone of our operations.

What You’ll Do

• Financial Administration: Manage invoicing, accounts receivable, and reconciliation of trust accounts using Clio and QuickBooks.
• HR Oversight: Track PTO/sick leave, maintain personnel files and address sensitive personnel issues.
• Team Management: Run weekly check-ins, implement and track KPIs, and support team collaboration.
• Operations & Office Management: Oversee daily operations, manage tech troubleshooting, and vendor relationships.
• System & Process Development: Create SOPs, lead quarterly reviews, and ensure operational efficiency.
• Onboarding & Training: Build 30-60-90 day plans and develop training content including manuals and welcome videos.
• Payroll & Benefits Coordination: Work with Southern Payroll and help source competitive benefits.
• Performance Management: Develop performance review structures and formal evaluation processes.
• Event & Outreach Coordination: Manage community sponsorships, event logistics, and firm branding distribution.
• Owner Support: Handle daily staff needs, problem-solve operational issues, and protect leadership focus.

What We’re Looking For

• 3–5 years in a law firm or service-based operations role.
• Proven experience with financial administration and trust account management.
• Strong skills in HR oversight, team leadership, and process development.
• Proficiency in Clio, QuickBooks, Google Suite, Outlook and related tech.
• Excellent communication, discretion and a proactive, adaptable mindset.

Why You Should Work Here

Work closely with founder Ashby Jones, enjoy a respectful and collaborative culture, and make a big impact by building critical systems that shape the firm’s future. There’s also significant opportunity for personal and professional growth as our firm scales.

Additional Perks

• Health Insurance with medical coverage.
• Retirement plan: SIMPLE IRA with 3% matching.
• Six months of high-level operations training post-hire.

Key skills/competency

• Operations Management
• Financial Administration
• HR Oversight
• Team Management
• SOP Development
• Payroll Coordination
• Performance Management
• Event Coordination
• Legal Industry
• Tech Proficiency