AI Deployment Manager
Cresta
Job Overview
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Job Description
About Cresta
Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Combining AI and human intelligence, Cresta helps contact centers discover customer insights, automate processes, and empower teams to work smarter and faster.
About the Role
As the AI Deployment Manager, you will own the process of turning ambitious AI initiatives into live, adopted solutions that drive measurable business outcomes. You will lead customer deployments end-to-end, ensuring smooth project execution and clear success metrics.
What Success Looks Like
- Successful launch and adoption of AI solutions.
- Smooth and timely deployments meeting set metrics.
- High customer confidence and readiness to scale.
- Internal teams rely on your clarity and momentum.
- Turning complexity into forward progress.
Qualifications
Experience leading technical or AI-driven SaaS implementations; strong project management skills; consultative, customer-first mindset; ability to work with technical data and analytics; and a bias toward execution and outcomes.
Why You’ll Love This Role
- Own visible and impactful work at Cresta.
- Work hands-on with cutting-edge AI.
- Partner deeply with customers and witness direct impacts.
- Collaborate across product, engineering, and GTM teams.
- Help define great AI deployments at scale.
Perks & Benefits
Medical, dental, and vision plans; paid parental leave; monthly wellness allowance; work-from-home office stipend; lunch reimbursements for in-office days; flexible PTO.
Compensation
Competitive location-based pay, bonus, equity, and comprehensive benefits. The salary range is $120,000 - $175,000 plus bonus and equity.
Security Notice
All Cresta recruiting communications come from the @cresta.ai domain. Beware of impersonations and contact recruiting@cresta.ai if in doubt.
Key skills/competency
- AI
- Deployment
- Project Management
- SaaS
- Technical Implementation
- Customer Success
- Data Analysis
- Consultative
- Execution
- Innovation
How to Get Hired at Cresta
- Customize your resume: Highlight AI deployment and project management experience.
- Research Cresta: Understand their mission, leadership, and technology.
- Focus on outcomes: Emphasize measurable business impacts in roles.
- Prepare for interviews: Be ready with examples of SaaS implementations.
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