HUMAN RESOURCE COORDINATOR
Crescent Hotels & Resorts · Syracuse, NY
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- On site
- Full-time
- $41,560 / year
- Syracuse, NY
Job highlights
- Coordinate HR operations and support associates.
- Assist with recruiting, onboarding, and employee relations.
- Manage HR documentation and maintain confidentiality.
- Facilitate training and ensure compliance.
- Competitive pay, benefits, and hotel discounts.
About the role
Human Resource Coordinator - People and Culture
Crescent Hotels & Resorts is seeking a dynamic Human Resource Coordinator to join our People and Culture department. We are committed to fostering a positive and supportive work environment for our team members.
What We Offer:
- Highly competitive wages ($19.00 - $21.00 per hour)
- Exceptional benefit plan for eligible associates and their family members
- 401K matching program for eligible associates
- Flexible scheduling
- Discounts with Crescent managed properties in North America for you and your family
- Additional hotel discounts with Marriott International brand hotels
- Free Parking
- Free Meal during your shift
- Quarterly employee appreciation events
About the Role:
The Human Resource Coordinator will manage the day-to-day operations of the People and Culture Department at the Marriott Syracuse Downtown. This includes creating a positive environment focused on associate recognition, effective communication with internal and external guests, assisting with Crescent and hotel brand training to promote company culture, and responding to inquiries regarding policies and procedures.
Key Responsibilities:
- Assist associates with requests and information, aiming for immediate satisfaction.
- Support departments with recruiting and onboarding processes.
- Maintain and update Human Resource bulletin boards and other posting locations.
- Assist with employee relations events and recognition programs.
- Explain benefits to associates as needed.
- Manage filing and archiving of terminated employee files.
- Prepare department correspondence and memos.
- Schedule and conduct orientation sessions for new hires and manage necessary paperwork.
- Regularly audit associate files for required certifications and training (e.g., Serve Safe, TIPS, Safety trainings), uploading certificates into Ultipro.
- Understand and adhere to brand-specific and Crescent audit requirements.
- Maintain strict confidentiality at all times.
- Perform other duties as assigned.
What You Bring:
- A self-starting personality with an even disposition and professional demeanor.
- Excellent communication skills and a willingness to be a team player.
- Ability to interact positively with a diverse group of associates and guests.
- Understanding that every Crescent associate is a guest relations ambassador.
- Attention to detail and strong organizational skills.
- Experience in orientation and onboarding is preferred.
- Experience working in an office setting (required, 1 year minimum).
- Experience in Human Resources is preferred.
- Availability to work Monday - Friday, 8:30 am - 5:00 pm.
Our Commitment to Diversity & Inclusion:
At Crescent Hotels & Resorts, we are dedicated to creating a great place to work where all associates are respected for their differences. We foster an environment that encourages open and honest conversations about race, equity, diversity, and inclusion, and we actively work to create change through training, recruiting, and promoting diverse talent.
Qualifications:
- 1+ years of experience working in an office setting.
- Human Resources experience is preferred.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Key skills/competency:
- Human Resources
- Recruiting
- Onboarding
- Employee Relations
- Benefits Administration
- HR Policies
- Confidentiality
- Organizational Skills
- Communication
- Office Administration
Skills & topics
- Human Resource Coordinator
- HR
- Human Resources
- Recruiting
- Onboarding
- Employee Relations
- Benefits
- HR Assistant
- People Operations
- Hotel HR
How to get hired
- Tailor your resume: Highlight your 1+ years of office experience and any HR or onboarding experience. Use keywords from the job description like 'recruiting', 'onboarding', and 'employee relations'.
- Craft a compelling cover letter: Express your enthusiasm for Crescent Hotels & Resorts' culture and your understanding of guest relations. Mention your self-starting personality and team-player attitude.
- Prepare for the interview: Be ready to discuss your experience in an office setting and how you've handled HR-related tasks. Emphasize your attention to detail and organizational skills.
- Showcase your fit: Demonstrate how you embody Crescent's commitment to respect, diversity, and inclusion in your answers. Highlight your professional demeanor and communication skills.
Technical preparation
Familiarize yourself with Ultipro or similar HRIS.,Review common HR certifications like Serve Safe, TIPS.,Practice creating HR documents and presentations.,Understand hotel brand audit requirements.
Behavioral questions
Describe a time you handled a confidential HR matter.,How do you ensure a positive onboarding experience?,Share an example of resolving an associate's concern.,How do you maintain professionalism with diverse groups?
Frequently asked questions
- What are the primary responsibilities of a Human Resource Coordinator at Crescent Hotels & Resorts?
- As a Human Resource Coordinator, you will oversee daily HR operations, assist with recruitment and onboarding, manage employee relations events, explain benefits, maintain employee files, and ensure compliance with training requirements and audit standards for the Marriott Syracuse Downtown.
- What experience is required for the Human Resource Coordinator position?
- A minimum of 1 year of experience working in an office setting is required. Experience in Human Resources or with orientation and onboarding processes is preferred.
- What is the compensation for the Human Resource Coordinator role?
- The compensation for this position ranges from $19.00 to $21.00 per hour.
- What benefits does Crescent Hotels & Resorts offer to eligible associates?
- Eligible associates receive a competitive benefits plan for themselves and their family members, a 401K matching program, flexible scheduling, discounts at Crescent managed properties and Marriott International brand hotels, free parking, and free meals during shifts.
- What is the work schedule for the Human Resource Coordinator?
- The work schedule is Monday through Friday, from 8:30 am to 5:00 pm.
- How does Crescent Hotels & Resorts promote diversity and inclusion?
- Crescent Hotels & Resorts is dedicated to fostering an environment of respect for differences and encouraging open conversations about race, equity, diversity, and inclusion. They achieve this through training, recruiting, and promoting diverse talent.
- What are the key personality traits valued for this Human Resource Coordinator role?
- The company seeks individuals with a self-starting personality, an even disposition, a professional appearance and manner, strong communication skills, a willingness to help co-workers, and the ability to interact positively with diverse associates and guests.
- How important is attention to detail for a Human Resource Coordinator?
- Attention to detail and strong organizational skills are crucial for this role, particularly when auditing associate files, preparing correspondence, and managing onboarding paperwork.