Human Resource Coordinator

Human Resource Coordinator - People and Culture

Crescent Hotels & Resorts is seeking a dynamic Human Resource Coordinator to join our People and Culture department. We are committed to fostering a positive and supportive work environment for our team members.

What We Offer:

• Highly competitive wages ($19.00 - $21.00 per hour)
• Exceptional benefit plan for eligible associates and their family members
• 401K matching program for eligible associates
• Flexible scheduling
• Discounts with Crescent managed properties in North America for you and your family
• Additional hotel discounts with Marriott International brand hotels
• Free Parking
• Free Meal during your shift
• Quarterly employee appreciation events

About the Role:

The Human Resource Coordinator will manage the day-to-day operations of the People and Culture Department at the Marriott Syracuse Downtown. This includes creating a positive environment focused on associate recognition, effective communication with internal and external guests, assisting with Crescent and hotel brand training to promote company culture, and responding to inquiries regarding policies and procedures.

Key Responsibilities:

• Assist associates with requests and information, aiming for immediate satisfaction.
• Support departments with recruiting and onboarding processes.
• Maintain and update Human Resource bulletin boards and other posting locations.
• Assist with employee relations events and recognition programs.
• Explain benefits to associates as needed.
• Manage filing and archiving of terminated employee files.
• Prepare department correspondence and memos.
• Schedule and conduct orientation sessions for new hires and manage necessary paperwork.
• Regularly audit associate files for required certifications and training (e.g., Serve Safe, TIPS, Safety trainings), uploading certificates into Ultipro.
• Understand and adhere to brand-specific and Crescent audit requirements.
• Maintain strict confidentiality at all times.
• Perform other duties as assigned.

What You Bring:

• A self-starting personality with an even disposition and professional demeanor.
• Excellent communication skills and a willingness to be a team player.
• Ability to interact positively with a diverse group of associates and guests.
• Understanding that every Crescent associate is a guest relations ambassador.
• Attention to detail and strong organizational skills.
• Experience in orientation and onboarding is preferred.
• Experience working in an office setting (required, 1 year minimum).
• Experience in Human Resources is preferred.
• Availability to work Monday - Friday, 8:30 am - 5:00 pm.

Our Commitment to Diversity & Inclusion:

At Crescent Hotels & Resorts, we are dedicated to creating a great place to work where all associates are respected for their differences. We foster an environment that encourages open and honest conversations about race, equity, diversity, and inclusion, and we actively work to create change through training, recruiting, and promoting diverse talent.

Qualifications:

• 1+ years of experience working in an office setting.
• Human Resources experience is preferred.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Key skills/competency:

• Human Resources
• Recruiting
• Onboarding
• Employee Relations
• Benefits Administration
• HR Policies
• Confidentiality
• Organizational Skills
• Communication
• Office Administration