Social Media Manager

Social Media Manager

Crédit Agricole Group Infrastructure Platform (CA-GIP) is seeking a Social Media Manager for a 6-month temporary contract to cover paternity leave. This role is crucial in managing the company's online presence during a period of significant IT market transformation and digital acceleration within the Crédit Agricole Group. You will be an integral part of the external communications team, contributing to CA-GIP's vision of being a technological leader and ensuring a trusted, high-performing, and industrialized IT infrastructure for millions of clients and employees.

Key Responsibilities

Pilotage and E-Reputation

• Oversee social media channels (LinkedIn, Instagram, Tiktok) and manage the editorial calendar.
• Execute and monitor paid campaigns and post boosts on LinkedIn.
• Publish and moderate content across all social media platforms.
• Track company and executive reputation online.
• Manage relationships with external agencies (editorial, video, etc.).
• Review employee LinkedIn profiles and provide social media awareness training.

Project Management and Content Production

• Coordinate and manage projects with the communication team, Group/Subsidiaries, and other company departments.
• Create and produce various content, including video shoots, carousel structures, scriptwriting, and company page posts.
• Write posts for the General Management, managers, and employees.
• Cover company events.

KPIs and Statistics Monitoring

• Monitor social media KPIs.
• Prepare monthly LinkedIn reports and global quarterly reports.

Profile and Qualifications

• Master's degree in Communication or equivalent experience.
• Minimum of 3 years of experience in social media management. Experience in the IT sector is a plus.
• Excellent writing skills and strong knowledge of Web 2.0 and social media platforms.
• Proficiency in community management and social media management tools (e.g., Sociabble, Hootsuite).
• Strong interpersonal skills, teamwork, active listening, curiosity, initiative, and ability to react to current events.
• Proficiency in Microsoft Office Suite.
• Experience with graphic design tools (InDesign, Photoshop, Illustrator) is required. After Effects experience is a plus.

Why Join Us?

At CA-GIP, we are looking for engaged individuals who want to use their skills to positively impact millions of people. You will have the opportunity to take on varied and responsible missions within the IT business line of the Crédit Agricole group, the 10th largest bank in the world. We support over 54 million clients and 157,000 employees globally, managing over 200,000 workstations and 4 data centers with cutting-edge software.

CA-GIP is also recognized as a Responsible Digital company, holding the highest level of certification for eco-design and decarbonization. As a signatory of the Diversity Charter, we are committed to being an inclusive employer and providing support for employees with specific needs.

Key skills/competency

• Social Media Management
• Content Creation
• Community Management
• Digital Marketing
• LinkedIn
• Instagram
• Tiktok
• Campaign Management
• Reporting
• E-Reputation