Customer Service Advisor Student CDI

About Crédit Agricole Centre-est

82% of students recommend Crédit Agricole for a first professional experience! Want to know why?

Everyone knows Crédit Agricole Centre-est! Really? As the leading financier of the French economy, we are also the Universal Bank of Proximity. Our 3000 employees in 258 branches work for the benefit of our clients and society with proximity, responsibility, and solidarity. Developing territories and offering tailor-made solutions for our clients' life projects is what drives us!

Be Engaged With Us!

Are you looking for a student job? Are you interested in the banking sector and commercial dynamics? Do you want to learn the profession of a client advisor in the banking sector?

We are looking for young students available for a minimum of 15 hours per week at our Méximieux agency.

Your Role

Within the agency's commercial team, you will welcome and advise clients while ensuring the promotion and sale of products and services.

• Contribute to client reception in the self-service area and potentially direct them to an advisor.
• Identify commercial opportunities to optimize the agency's client portfolio management:
• Participate in discussions to develop the agency's retail client portfolio.
• Monitor the evolution of the portfolio and propose actions to acquire new clients.
• Sell Crédit Agricole's offer adapted to the needs of retail clients:
• Sell the CA offer, taking into account regulations, internal procedures, and established delegations.
• Seek commercial counterparts for any negotiation.
• Enrich and update the information system.

Our Commitment

Relational qualities, customer focus, adaptability, and your contribution to our collective are essential. At Crédit Agricole Centre-est, your differences are valuable assets, and we are committed to cultivating them in a supportive and stimulating environment. Everyone counts here!

Compensation and Benefits

• Compensation Package: Your work creates our value: fixed salary, variable compensation, 13th month, profit-sharing bonus, participation bonus, and life event bonuses.
• Daily Benefits: 4.5-day work week. Meal vouchers, complementary health insurance, and provident fund are integral parts of the package. CSE (leisure, culture, sustainable mobility bonus...). Enjoy 50% reimbursement of your transport costs and preferential rates on banking products and insurance.

Diversity and Inclusion

At Crédit Agricole Centre-est, we are convinced that diversity is a wealth. We strive to discover all talents and are proud to recruit people who reflect our clients. We encourage you to apply for this position, guaranteeing a recruitment process free from all forms of discrimination and studying all applications on equal terms to ensure equal opportunities.

Source: Internal survey IER (Engagement and Recommendation Index), 2024

Contract Type

CDI (Permanent contract)

About Crédit Agricole Centre-est

Crédit Agricole Centre-est is a universal proximity bank, one of the 39 regional banks of the Crédit Agricole group. Located in the Rhône, Ain, Saône-et-Loire, northern Isère, Drôme, and Ardèche, we are a cooperative and mutualist bank. We are a major player in supporting ecological, societal, and human transitions.

Joining Crédit Agricole Centre-est means the opportunity to join a mutualist Group and a network of 39 regional banks fully committed to the development of their territory.

For you, everything starts here!

Key skills/competency

• Customer Service Advisor
• Client Relations
• Sales Promotion
• Banking Products
• Commercial Opportunities
• Client Portfolio Management
• Adaptability
• Teamwork
• Problem Solving
• Communication