Reputation Management Consultant
Creative Circle · United States
- Hybrid
- Contract
- $75,000 / year
- United States
Tailored resume — keyword-matched to this role.
Hiring manager — we find who's hiring.
Intro email — drafted to reach them directly.
Job highlights
- Lead local listings and reputation strategy for home services client.
- Drive visibility, engagement, and revenue on key platforms.
- Develop scalable processes for local SEO and conversion.
- Utilize analytics, AI, and automation for performance improvements.
- Partner with cross-functional teams and manage stakeholders.
About the role
About the Role
Our client in the home services space is seeking a Reputation Management Consultant to lead and scale their local listings and reputation strategy. This role will drive visibility, customer engagement, and revenue across platforms like Google Business Profile, Yelp, Meta, and Apple Maps.
Key Responsibilities
- Own and optimize local listings across major platforms, ensuring accuracy and consistency.
- Develop and execute reputation management strategies (reviews, responses, sentiment tracking).
- Build scalable processes to improve local SEO, rankings, and conversion (calls, bookings, clicks).
- Establish KPIs and reporting tied to visibility, engagement, and revenue impact.
- Leverage analytics, AI, and automation to drive performance improvements.
- Partner cross-functionally with Marketing, Product, and Analytics teams.
- Manage vendors and guide internal teams and franchise stakeholders.
Qualifications
- Experience in local SEO, listings management, or reputation management (multi-location preferred).
- Strong knowledge of Google Business Profile optimization and review strategy.
- Hands-on experience with tools like Yext, Podium, ReviewTrackers, or similar.
- Data-driven mindset with experience using analytics to inform decisions.
- Proven ability to scale programs and communicate with stakeholders.
Benefits
Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.
Key skills/competency
- Reputation Management Consultant
- Local SEO
- Listings Management
- Google Business Profile
- Review Strategy
- Reputation Management
- Local Listings
- Customer Engagement
- KPIs
- Analytics
Skills & topics
- Reputation Management Consultant
- Local SEO
- Google Business Profile
- Yelp
- Meta
- Apple Maps
- Online Reputation Management
- Customer Engagement
- Local Listings
- Digital Marketing
How to get hired
- Tailor your resume: Highlight experience in local SEO, listings management, and reputation strategy. Emphasize multi-location experience and proficiency with tools like Yext or Podium.
- Quantify achievements: Use data to demonstrate your ability to improve visibility, engagement, and revenue using analytics and AI.
- Showcase collaboration: Provide examples of successful cross-functional partnerships and stakeholder management.
- Follow application instructions: Ensure your resume is in Word format and the email subject line includes the specified JobID for consideration.
Technical preparation
Master Google Business Profile optimization techniques.,Practice review response and sentiment analysis.,Familiarize with Yext, Podium, or ReviewTrackers.,Analyze local SEO performance metrics.
Behavioral questions
Describe scaling a program.,How do you manage stakeholders?,Give an example of data-driven decision.,How do you ensure listing accuracy?
Frequently asked questions
- How can I apply for the Reputation Management Consultant role at Creative Circle?
- To apply for the Reputation Management Consultant position at Creative Circle, please email your resume in Word format to cpickett@creativecircle.com with the subject line including 'JobID: linkedin : CP15-1988644L578'. Clicking apply on the website is also a recommended way to submit your application.
- What are the key qualifications for the Reputation Management Consultant position?
- The ideal candidate for the Reputation Management Consultant role will have experience in local SEO, listings management, or reputation management, with a strong knowledge of Google Business Profile optimization and review strategy. Hands-on experience with tools like Yext, Podium, or ReviewTrackers, along with a data-driven mindset and proven ability to scale programs, are essential.
- Does Creative Circle offer sponsorship for this Reputation Management Consultant role?
- No, Creative Circle does not offer sponsorship for the Reputation Management Consultant role. You must be currently authorized to work in the United States without the need for employer sponsorship for a non-immigrant visa. STEM/OPT programs are not supported.
- What is the work arrangement for the Reputation Management Consultant role?
- The Reputation Management Consultant role requires the candidate to be physically located in and perform the work for the client in the United States. While not explicitly stated as remote or hybrid, this implies an on-site or hybrid arrangement dependent on client needs.
- What kind of benefits are available for freelance employees at Creative Circle?
- Creative Circle offers freelance employees eligibility for a MEC medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and a 401(k) plan. Sick leave is provided based on location-specific laws, and MV PPO medical plan, ESPP, and paid holiday eligibility depend on service length.
- How does Creative Circle's hiring process work for the Reputation Management Consultant job?
- Creative Circle's hiring process includes AI screening for keywords and minimum qualifications, followed by a review by recruiters. They also consider qualified applicants with criminal histories in compliance with local laws and provide reasonable accommodation upon request.