Temporary Data Entry Clerk

Temporary Data Entry Clerk at Crawford & Company

Crawford & Company is currently seeking a motivated and highly accurate Temporary Data Entry Clerk to join our remote team. This is a temporary/seasonal position, with workload varying primarily during periods like hurricane season, impacting claim volume. Assignments can range from a few days to several months, offering flexibility. High-performing individuals may also have the opportunity for full-time placement within the company.

What You'll Do

• Enter and verify claim-related data with exceptional accuracy.
• Review and edit transcriptions from mobile applications.
• Communicate effectively with other team members and Content Claims Specialists.
• Meet all workflow deadlines and maintain detailed claim notes.
• Apply Quality Assurance (QA) feedback promptly and submit daily work/time logs.
• Provide support for other tasks as needed.

Responsibilities

As part of this role, responsibilities include, but are not limited to the following:

• Complete the data entry of lists, ensuring accuracy and completeness.
• Complete the review/revisions of mobile app transcribed entries.
• Ensure ongoing communication with other team members on the progression of data entry and pricing of contents.
• Ensure ongoing communication with Content Claims Specialists.
• Adhere to workflow deadlines.
• Document and upload pertinent claim-related information and maintain detailed notes in the relevant systems.
• Make any necessary changes immediately after the Quality Assurance review.
• Complete/submit detailed work/time logs on a daily basis, for all claims processed.
• Perform any other related duties that may be assigned from time to time.

Qualifications

• A Secondary School diploma is required.
• Prior experience in data entry, retail, transcription, or customer service roles is essential.
• Must be able to provide an adequate workspace, free of noise.
• Reliable, high-speed internet service and a personal computer or laptop running on Windows 10 or 11 (Mac or Chromebooks are not supported).
• A USB wired headset and a working webcam are necessary.
• Strong technical skills, including proficiency in MS Office/Outlook, online research for accurate pricing of items, and accurate typing/data editing.
• Demonstrated strong attention to detail.
• Ability to collaborate effectively with other team members.
• Outstanding communication skills, both written and verbal, in English.
• Must be highly organized and able to multi-task.
• Exceptional time management skills.
• A self-starter, capable of working independently and unsupervised.
• Demonstrated ability to adapt to change and new technology.
• Willingness to learn and continuously improve.

About Us

At Crawford & Company, we believe a claim is more than a number—it’s about people. By helping to restore lives, we contribute to restoring our communities. Employees at Crawford are empowered to grow, act, and innovate, pioneering new solutions across industries. We operate as One Crawford, united in purpose, vision, and values, reflecting our global reach across more than 70 countries.

Joining the One Crawford family means receiving a comprehensive total compensation plan that goes beyond salary, including performance-based pay, benefits for financial, physical, and mental wellness, continuous learning and career progression programs, and sustainability initiatives that give back to our communities. We foster a culture of respect, collaboration, entrepreneurial spirit, and inclusion.

Key skills/competency

• Data Entry
• Accuracy
• Claim Processing
• Transcription Review
• Communication Skills
• Time Management
• MS Office
• Online Research
• Organizational Skills
• Self-Motivation