Revenue Operations Manager
@ Crafty

Chicago, Illinois, United States
$106,000
On Site
Posted 23 days ago

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XXXXXXXXX XXXXXXXXXXX XXXXXXXXXX****** @crafty.com
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Job Details

The Role

Crafty is seeking a Revenue Operations Manager to support our growing Revenue team. Reporting directly to the Director of Revenue Operations, you will reduce friction in the sales cycle, accelerate deal velocity, and refine our revenue and go-to-market strategy. You will connect across Biz Dev, Sales, Marketing, Finance, and Implementation to uncover efficiency opportunities and support smarter decision-making.

Key Responsibilities

  • Analyze and optimize sales funnel metrics with actionable insights.
  • Design and implement RFP management processes.
  • Manage and update the sales territory model and refine ICP.
  • Collaborate with leadership to forecast revenue growth and align GTM plans.
  • Support Sales enablement and conduct sophisticated ad-hoc analyses.

Required Attributes

Strong analytical problem-solving skills, framework thinking, a process mindset, cross-functional communication, proactivity, and priority management are essential. Learning agility and intellectual curiosity are highly valued.

Ideal Experience

  • 5+ years in Sales or Revenue Operations, Consulting, Strategy or Biz Ops.
  • Advanced proficiency with Google Sheets/Excel and SQL.
  • Experience with BI/Data Visualization tools like Tableau, PowerBI, or Looker.
  • Familiarity with Hubspot CRM or equivalent is preferred.
  • Background in fast-growing SaaS or Technology organizations is a plus.

Role Goals

  • Launch a real-time Sales funnel tracking report by H1 2026.
  • Improve RFP win rate through process enhancements by FY 2026.
  • Own and refresh the Sales territory model with updated ICP criteria by H1 2026.

What We Offer

At Crafty, you join a team of passionate individuals working hard to succeed. The compensation package includes a competitive salary, healthcare plan, 401k, paid time off, certification courses, parental leave, and extras like snacks, beverages, and fun events. This role offers a chance to shape the future of a young, flourishing company.

Key skills/competency

  • Revenue Operations
  • Sales Analytics
  • Process Optimization
  • Data Analysis
  • SQL
  • BI Tools
  • CRM
  • Cross-functional
  • SaaS
  • Strategy
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How to Get Hired at Crafty

🎯 Tips for Getting Hired

  • Research Crafty's culture: Study their mission and recent news.
  • Customize your resume: Highlight revenue analytics and process skills.
  • Leverage keywords: Include SQL, Tableau, and CRM expertise.
  • Prepare for interviews: Practice technical and behavioral questions.

📝 Interview Preparation Advice

Technical Preparation

Review SQL queries and data structuring.
Practice Excel and Google Sheets analytics.
Learn BI tool basics like Tableau or PowerBI.
Study CRM tool functionalities and sales metrics.

Behavioral Questions

Describe past cross-department collaboration.
Explain handling multiple high-priority tasks.
Discuss a time you solved complex problems.
Share an instance of proactive process improvements.

Frequently Asked Questions