Project Specialist Anti-scam Initiatives

What the role is

At #TeamCPF, you're not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life's uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

• Manage fast-paced project timelines and support/manage anti-scam operations and escalate emerging issues for decision/discussions when required.
• Monitor ground for budding issues relating to existing anti-scam measures (e.g. feedback from members), and surface proposals for finetuning of these measures.
• Monitor and anticipate trends and changes in the ‘scams landscape’.
• Work with stakeholders and other Government agencies to assess solutions to tackle any evolving scams modus operandi, re-designing business functions to strengthen security of transactions.
• Build capabilities to detect anomalous and suspicious transactions and set up processes to follow-up swiftly on these cases.
• Prepare various reports for executive and management reporting and approvals.

What We Are Looking For

• Self-motivated to learn and innovate in a fast-changing environment.
• Possess strong mathematical, analytical (including data analysis), written and verbal communication skills.
• Effective communicator with the ability to collaborate seamlessly with stakeholders across diverse departments and external agencies/organizations. Proficient in communication with members of the public.
• Demonstrate ability to work well with stakeholders from various departments and external agencies/organisations.
• Resilient to work under pressure, resourceful and ability to adapt and manage projects/tasks.

The seniority of appointment and actual corporate job title will commensurate with individual work experiences.

We welcome fresh graduates in any discipline and candidates without working experiences to apply. To help us better understand your academic background, please provide an official or unofficial copy of your academic transcript, as well as any other relevant documents or certificates that you believe would support your application.

Position is on 1-year full time contract directly under the payroll of CPF Board with potential for emplacement into permanent position.

What you can expect

Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
• Flexible dress code that empowers you to choose your appropriate outfit for the day.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.

Key skills/competency

• Project Management
• Anti-scam Operations
• Data Analysis
• Stakeholder Collaboration
• Communication Skills
• Critical Thinking
• Fraud Detection
• Security Measures
• Report Generation
• Adaptability