Project Manager, Talent Insights @ Coupang
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Job Details
Company Introduction
Coupang is a fast-growing e-commerce powerhouse in South Korea, blending startup agility with global resources. We are driven by our mission to make shopping, eating, and living easier and better. Join us and be part of an innovative culture that disrupts the traditional commerce landscape.
Job Overview
The Project Manager, Talent Insights is a data-driven role within the Performance Excellence function, supporting HR and Recruiting. You will analyze complex data, generate forecasts, and provide actionable recommendations to senior leadership, ensuring data accuracy and compliance.
Key Responsibilities
- Analyze HR and recruiting data to identify trends and risks.
- Build forecasts and scenario models for organizational strategy.
- Create and maintain dashboards and data visualizations with internal Analytics teams.
- Track cross-functional initiatives spanning HR, Recruiting, and Corporate teams.
- Ensure data integrity with regular quality checks and validation processes.
- Collaborate with system owners and data stewards to resolve data discrepancies.
- Communicate complex insights clearly to senior leadership.
- Raise flags and provide proactive data-driven recommendations.
Qualifications
7–10 years' experience in HR analytics, recruiting operations, workforce planning, or similar fields. Proficiency with Excel, Tableau, Power BI, and other data visualization tools is required. Strong communication, storytelling, and program management skills are essential, along with the ability to work in fast-paced, ambiguous environments. Bilingual in English & Korean is necessary.
Preferred Qualifications
Experience in a global, fast-paced environment and familiarity with Workday, ATS platforms, or HRIS systems.
Recruitment Process & Others
The recruitment process includes an application review, phone interview, virtual onsite interview, followed by an offer. Please note that job postings may close early once all openings are filled. Applicants should ensure honesty as offers may be rescinded if false information is found.
Privacy Notice & Document Return Policy
Your personal information is managed by Coupang in accordance with our privacy policy. Job applicants in Korea may request the return of their hiring documents under the Fair Hiring Procedure Act.
Equal Opportunities
Coupang is an equal opportunity employer, valuing diversity as a component of our success.
Key skills/competency
- HR Analytics
- Data Analysis
- Forecasting
- Dashboard
- Data Visualization
- Quality Assurance
- Program Management
- Cross-functional
- Communication
- Compliance
How to Get Hired at Coupang
🎯 Tips for Getting Hired
- Research Coupang's culture: Understand their mission, values, and industry impact.
- Customize your resume: Highlight HR analytics and data skills.
- Prepare data examples: Showcase projects and dashboard creations.
- Practice clear communication: Articulate complex data insights simply.