Business Data Analyst
Cotality
Job Overview
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Job Description
Business Data Analyst at Cotality
At Cotality, our mission is to make the property industry faster, smarter, and more people-centric. We provide property intelligence with unmatched precision, depth, breadth, and insights across the ecosystem. Join our team of 5,000 employees globally to drive the largest asset class in the world.
About The Role
This role bridges the Analytics team with the Customer Success team. You will translate business needs into analytical requirements and facilitate the adoption of insights by end-users. Reporting to the Lead Data Analytics Consultant, you will advocate for business users, ensuring analytics solutions are valuable, relevant, and widely adopted. As a senior-level contributor, you will work on complex issues, exercising independent judgment.
Key Responsibilities
- Lead discovery sessions with Customer Success stakeholders to understand business processes and pain points.
- Translate business insights into precise analytical requirements and user stories.
- Act as intermediary between Customer Success and Analytics to communicate business and technical needs.
- Conduct preliminary data exploration utilizing tools like Excel and Power BI.
- Collaborate with data analysts to interpret findings and articulate business impact.
- Drive adoption of analytics dashboards through training and documentation.
- Identify opportunities to optimize processes using data-driven insights.
- Develop and maintain process documentation and performance indicators.
- Cultivate strong relationships with Customer Success leaders and team members.
Requirements
- Bachelor’s degree or equivalent professional experience.
- Minimum of 5 years of relevant professional experience.
- Foundational ability to write simple SQL for data retrieval.
- Proficiency in requirements gathering, Excel, Power BI, and documentation tools.
- Expertise in writing clear user stories in JIRA.
- Strong understanding of customer success operations and KPIs.
Must-to-Have Skills
- Ability to gather, analyze, and document business requirements.
- Advanced SQL proficiency with experience on large datasets.
- Exceptional communication with technical and non-technical stakeholders.
- Strong data visualization expertise using Power BI or Tableau.
Nice-to-Have Skills
- Experience with insurance claims data or the insurance industry.
- Knowledge of advanced data visualization techniques beyond basic charting.
Compensation & Benefits
Annual pay range: 65,200 - 87,900 USD.
Enjoy benefits like flexible working hours, generous time off, comprehensive health coverage, parental leave, retirement plans, and financial perks including tuition assistance and well-being stipends.
Key skills/competency
- Analytics
- SQL
- Excel
- Power BI
- Data Visualization
- Customer Success
- Communication
- Documentation
- Business Analysis
- Problem Solving
How to Get Hired at Cotality
- Customize your resume: Emphasize analytics and SQL skills.
- Highlight case studies: Showcase real data projects and results.
- Research Cotality: Understand their property intelligence mission.
- Prepare for interviews: Be ready to discuss data visualization examples.
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