Partner Program Operations Manager - United States

About The Role

Cornerstone OnDemand is seeking a strategic and execution-focused Partner Program Operations Manager to define, design, and operationalize a world-class partner program across our global ecosystem. This role will play a critical part in shaping how we engage, enable, and grow with partners across multiple routes to market. You will work cross-functionally with Sales, Alliances, Marketing, Operations, and Regional Leadership to build scalable, data-driven programs that accelerate partner-sourced and partner-influenced revenue.

In this role you will...

Program Strategy & Design

• Define and evolve a global partner program strategy aligned to company growth objectives.
• Design program frameworks including partner segmentation, tiering models, and engagement structures.
• Develop differentiated value propositions for various partner types (e.g., resellers, SI partners, technology partners, OEMs).

Program Deployment & Operationalization

• Lead end-to-end rollout of global partner programs, ensuring regional adaptability and scalability.
• Build and document program policies, processes, and governance models.
• Partner with systems and operations teams to implement program infrastructure (PRM tools, workflows, reporting).

Routes to Market & Partner Models

• Establish and optimize multiple routes to market, including resale, referral, services-led, and co-sell models.
• Collaborate with GTM teams to ensure alignment between direct and partner-led motions.

Incentive Design & Partner Engagement

• Design and manage partner incentive structures, including rebates, SPIFFs, and performance-based rewards.
• Create frameworks for partner lifecycle management (recruitment, onboarding, enablement, growth).
• Drive adoption of program benefits through clear communication and partner marketing strategies.

Measurement & Performance Management

• Define KPIs and success metrics for partner program effectiveness (e.g., partner-sourced revenue, pipeline contribution, activation rates).
• Build dashboards and reporting to track performance and inform continuous improvement.
• Conduct regular program reviews and recommend optimizations based on data insights.

Cross-Functional Collaboration

• Partner closely with Sales, Marketing, Finance, Legal, and Product teams to ensure program alignment and execution.
• Act as a central point of coordination for global partner initiatives.

You've Got What It Takes If You've Got...

• 5+ years of experience in partner/channel programs, partner operations, or partner strategy roles.
• Proven experience designing and scaling partner programs in a global SaaS or technology environment.
• Strong understanding of diverse routes to market (resell, referral, SI, alliances, marketplace, etc.).
• Experience with incentive design, partner tiering, and program governance.
• Demonstrated ability to operationalize programs, including tools, processes, and metrics.

Our Culture

Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now – is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone – anywhere – to learn, grow and advance. To be better tomorrow than they are today.

Who We Are

Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 100 million+ users in 180+ countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing, future-ready organizations and people today.

Total Rewards

At Cornerstone, we are dedicated to inspiring excellence and pushing boundaries in everything we do. Our compensation strategy is based on three fundamental principles: equitable pay, market-driven research, and skill-based appraisals. As part of our mission to share success and empower individuals to thrive in an ever-changing world, the listed salary range is just one element of Cornerstone’s comprehensive compensation package. This compensation package may also include annual bonuses, short- and program-specific awards depending on the role, and a comprehensive benefit offering. The disclosed salary range reflects the geographic differential based on the location of the position if applicable. The starting salary for the successful applicant will depend on several job-related factors, including education, training, experience, certifications, location, business needs, and market demands. This range is based on a full-time position and may be adjusted in the future. Join us in shaping the future of work — tomorrow, together. Experience flexibility and empowerment in your career at Cornerstone. The BASE salary range for this position is: 84600 - 135400 USD.

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Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, religion, color, gender, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com or +1 855 454 8433.

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Key skills/competency

• Partner Program Strategy
• Partner Operations
• Channel Programs
• SaaS Partner Management
• Global Program Rollout
• Incentive Design
• Partner Lifecycle Management
• Performance Metrics
• Cross-Functional Collaboration
• Go-to-Market Strategy