Partnerships Specialist

Partnerships Specialist at Cornerstone Caregiving

The Partnerships Specialist ensures national partnerships are successfully launched and adopted across Cornerstone’s offices, serving as the bridge between strategy and execution. This role enables partnerships to scale efficiently while maintaining consistency and operational quality across hundreds of locations.

Job Responsibilities

• Serve as the primary point of contact for Operating Directors regarding all national partnerships.
• Act as the liaison between Operating Directors and national partners to ensure clear communication, alignment, and execution of partnership expectations.
• Support Operating Directors during BOG (Boots on the Ground) week by coordinating and setting up all required administrative information related to partnerships.
• Gather, organize, and document all necessary information when launching new partnerships, ensuring alignment between the partner and Operating Directors.
• Lead and facilitate video calls with Operating Directors to review partnership details, Implementation processes, and Standard Operating Procedures (SOPs).
• Provide training and guidance to Operating Directors on partnership execution and compliance with established procedures.
• Maintain, update, and improve Standard Operating Procedures as needed to reflect process improvements, operational changes, or new partnership requirements.
• Ensure accurate documentation and tracking of partnership details, deliverables, and timelines.
• Proactively identify process gaps or inefficiencies and recommend improvements to strengthen partnership execution.
• Collaborate cross-functionally to ensure smooth rollout, communication, and ongoing management of partnerships.
• Collaborate with Marketing, Operations, and Sales teams.
• Track adoption metrics and report insights.

Required Skills

• Experience in enablement, training, or operations.
• Strong facilitation and communication skills.
• Ability to manage multiple initiatives.
• Comfort working cross-functionally.
• Healthcare or multi-site operations experience preferred.

Key skills/competency

• Partnership Management
• Cross-functional Collaboration
• Operational Enablement
• Training & Development
• Process Improvement
• Communication & Facilitation
• Documentation & Reporting
• Strategic Execution
• Stakeholder Engagement
• Adoption Tracking