Cloud Engineer

About Us

Core42, a leader in AI-powered cloud and digital infrastructure, is driving transformative technology solutions globally. Leveraging advanced resources and partnerships, Core42 empowers clients to harness sovereign AI infrastructure, especially in sectors with stringent regulatory needs. With a mission to redefine digital transformation, we combine sovereign capabilities with scalable, high-performance compute infrastructure, positioning itself at the forefront of AI innovation in the Middle East and beyond.

The Opportunity

As a Cloud Engineer, you will lead and implement infrastructure systems that enable and support business and/or engineering functions. This role involves active participation in the design and implementation of enterprise infrastructures and multi-cloud platforms, particularly VMware private cloud. You will provide strategy and architecture support and perform product/service evaluations, while also assisting in the definition of project scope, plans, and deliverables, including costings and implementation dates.

• Research, analyze, recommend, and implement new technologies, standards, processes, tools, and techniques.
• Identify, develop, update, and enforce standards and procedures.
• Lead the team, providing direction and guidance on tasks and timescales, and coordinating various activities.
• Participate in implementation delivery process improvement initiatives.

Responsibilities

Your key responsibilities

• Implement and manage multi-cloud infrastructure in accordance with best practices and Core42’s security standards.
• Ensure the customer’s solution is configured and technically deployed to specification, accurately, and on-time.
• Develop migration planning, preparations, and cutover activities with internal and external teams.
• Perform Infrastructure assessments and deliver due diligence reports.
• Develop and maintain low level designs, system diagrams, systems installation configuration & guides, support procedures, test plans and runbook.
• Develop, document, and implement Disaster Recovery Plan and execute DR drills.
• Deployment and management of Server Hardware (Chassis, Blades and rack Servers) with Hypervisors and Windows OS.
• Perform large scale upgrades, migrations, transitions and consolidation of Microsoft services including Active Directory, ADFS, Exchange messaging, DNS and DHCP.
• Implement and configure Windows Clustering, MSSQL, SCCM and File Services (DFS).
• Install infrastructure application patches/fixes and plan/perform upgrades.
• Perform advanced problem determination and root-cause-analysis.
• Plan and execute the Core42 Operation Readiness process for Infrastructure projects for transition into production support.
• Act as Technical leads to 3rd party vendors to ensure technical assurance and adherence to Core42 quality standards.

Build Knowledge Repositories

• Ensure new knowledge is captured and shared.
• Serve as a subject matter expert (SME).
• Share knowledge and enter data into knowledge repositories and build/harvest/leverage/re-use knowledge.

Project Management

• Participate in supporting the project scope, gather client requirements, manage/align resources, manage communications.
• Identify project tasks/activities and develop project schedules.
• Collaborate with team members and project stakeholders.
• Effectively communicate project objectives and goals.
• Complete project activities on time, within budget and within scope.

Implementation of Products/Solutions With Clients

• Develop implementation plans.
• Create accurate operating procedures, support instructions, and operational/system documentation.
• Solicit feedback from client on quality of product/solution.

Increase Client Satisfaction

• Solve problems quickly, effectively communicate solutions and associated risks.
• Manage expectations and meet deadlines.

Maintain recoverability as per target

• Maintain utilization rates as per target.
• Ensure that Core42 Operation Readiness Process for Infrastructure projects is planned and executed to transition projects into support. OR activities are within the baseline project schedule and OR is accepted into operations constrained within the scope of the project.
• Develop Low Level Designs and Implement Systems following Core42 Standard Builds and Security compliances.
• Obtain positive project references from clients. (e.g) Emails from Client, Reference letters signed from clients and Case studies completed with clients.
• Support establishment of new solutions and services.
• Gain skills and experience to implement emerging technologies, gain new certifications and support partnership requirements.

Qualifications

What we’re looking for

• Bachelor's degree or equivalent in Computer Science or a related field or equivalent work experience.
• Certification from G42/Azure/AWS/VMware Cloud platform providers.
• ITIL foundation certification.
• At least 8+ years' experience as a Technical Implementation Engineer relevant to VMware private cloud / VMware virtualization and Wintel stream.
• At least 3+ years of experience in a Cloud Engineer role or related position.
• Understanding of cloud computing architecture, technical design, and implementations, including IaaS, PaaS and SaaS delivery models.
• Strong experience in hybrid on-premises to Cloud, private and multi-cloud implementations and workload migration.
• Experience with Infrastructure as Code (Terraform preferred).
• Knowledge of security hardening and system performance tuning.
• Expertise in Cloud onboarding and implementation across hybrid multi-Cloud platforms (AWS, G42, Azure, VMware and Hyper-V).
• Strong understanding of Internet protocols, LAN/WAN networking, Micro segmentation, firewalls, WAF and load-balancers.
• Understanding of Database concepts is a plus.
• Understanding of high availability configurations, DR, and backup solutions for Cloud services.
• Understanding of monitoring and alerting within multi-cloud environments.
• Displays expertise and understanding of Infrastructure as code, automation, and orchestration.
• Must be aware of Project Management and ITIL frameworks.
• Solve problems quickly, effectively communicate solutions and associated risks.
• Ability to clearly articulate concepts to people with varying technical background.
• Recommend appropriate technology for tool selection.

What Working At Core42 Offers

With a diverse team of 1,100+ employees from 68 nationalities, we foster an inclusive, innovative and collaborative environment. At Core42, we foster a culture grounded in trust, accountability and high performance. We are united by our values: Grit, where we overcome challenges with resilience and determination, Passion, which drives us to pursue excellence in everything we do, and Impact, as we aim to inspire progress and create meaningful change. Our team members thrive in an environment where each person’s contributions propel us forward, and together, we commit to achieving extraordinary results.

• Competitive Salary: We offer an attractive salary package based on your skills and experience.
• Yearly Bonus: In recognition of your contributions, you will receive a performance-based annual bonus.
• Exclusive Discount Cards: Access special benefits with Esaad and Fazaa cards, offering discounts across a wide range of services.
• Premium Family Insurance: We provide comprehensive health coverage, including dental, vision and life insurance, ensuring the well-being of you and your family.
• Learning & Development: We offer access to top-tier learning platforms to help you grow in your career. Learn at your own pace with unlimited access to premium courses.

Key skills/competency

• Cloud Computing
• Multi-Cloud Management
• VMware Virtualization
• Infrastructure as Code (Terraform)
• Azure Cloud Platform
• AWS Cloud Platform
• G42 Cloud Platform
• Active Directory
• Disaster Recovery Planning
• LAN/WAN Networking
• ITIL Frameworks
• Project Management
• Security Hardening
• System Performance Tuning
• Workload Migration