CASH APPLICATION REPRESENTATIVE - FINANCE - REV... @ Cook County
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Job Details
Job Title: Cash Application Representative
Department: Finance - Patient Financial Services
Location: Matteson, IL
Shift: 8:00 AM - 4:00 PM
The Cash Application Representative facilitates payment and/or adjustment processes regarding third party and direct-party (patient driven transactions) toward the Accounts Receivables balances for the facility. Accuracy, reporting, troubleshooting, and performance in these processes are important to the overall financial health of the facility.
Typical Duties
- Perform cashiering functions including payment acceptance and adjustments.
- Post lock box, credit card, manual checks, wire transfers, refund requests, ACHN deposits, and point of service payments.
- Research and resolve posting discrepancies and electronic posting rejections.
- Reconcile payments to batch and daily totals; ensure timely posting within one business day.
- Report daily productivity, perform quality assurance reviews, and escalate issues with recommendations.
- Assist in training departmental staff and participate in special projects as assigned.
Minimum Qualifications
High School diploma or GED and minimum one (1) year experience in hospital account receivables activities related to cash/application.
Preferred Qualifications
Experience in hospital environments, billing or collection certification/coursework, bilingual capabilities, and multi-hospital system exposure.
Knowledge, Skills, Abilities and Other Characteristics
- Proficiency with Siemens, Cerner, Emdeon Revenue Cycle Portal, Microsoft Office Suite, and other hospital systems.
- Strong numeric key processing skills and experience with transaction control error resolution.
- Ability to train others and support increased electronic payment processing.
Veteran Preference
Honorably discharged Veterans meeting qualifications receive preference. Required documentation must be provided at the time of application and interview.
Additional Requirements
Compliance with CCHHS policies, successful completion of background checks, drug screening, and meeting all regulatory and training requirements.
Key skills/competency
Cash application, reconciliation, posting, troubleshooting, reporting, healthcare finance, electronic payments, training, customer service, compliance.
How to Get Hired at Cook County
🎯 Tips for Getting Hired
- Customize your resume: Highlight healthcare receivables and cash posting skills.
- Research Cook County: Understand their financial and patient services operations.
- Prepare for technical tests: Practice electronic payment processing software.
- Review your experience: Emphasize reconciliation and error resolution skills.
- Follow application instructions: Ensure all veteran and education documents are attached.