Administrative Assistant
Conviva Senior Primary Care
Job Overview
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Job Description
About Conviva Senior Primary Care
Become a part of our caring community and help us put health first.
As an Administrative Assistant at Conviva Senior Primary Care, you will offer essential support to various departments by adhering to established protocols. Your duties will include answering telephone calls, screening incoming calls, taking messages, and assisting callers and visitors. You will also perform advanced administrative and customer service tasks that require initiative and sound basic mathematical skills. The Administrative Assistant reports directly to the Market President.
Job Functions
- Transcribe, type, format, and proofread various documents (correspondence, invoices, contracts, meeting minutes, reports, speeches, and presentations) using office software.
- Coordinate internal and external meetings, including scheduling, travel arrangements, and meeting amenities.
- Manage staff appointments and calendars.
- Operate office equipment (photocopiers, faxes, printers).
- Handle incoming and outgoing mail, filing, and maintain office supplies or inventory.
- Take notes and organize agendas, files, and projects.
- Occasionally assist with provider expenses.
- Exercise discretion and independent judgment in prioritizing requests and adapting procedures.
- Operate independently with minimal supervision, utilizing a comprehensive understanding of administrative procedures.
Required Qualifications
Use your skills to make an impact:
- At least two years of experience in a supervisory or leadership role.
- Skilled in Microsoft Outlook, Word, Excel, and PowerPoint.
- Experience in managing multiple tasks and priorities simultaneously.
- Excellent attention to detail.
- Strong organizational and time management capabilities.
- Able to handle several projects and prioritize workload.
- Dedicated to supporting a culture of continuous improvement in consumer experience.
Preferred Qualifications
- Associate's or Bachelor's Degree.
- Experience with internet research and proof-reading/editing.
Work Hours & Location
Work Hours: Monday – Friday 8:00 to 5:00
Location: Must reside in Jacksonville, FL. You will be primarily on-site at Jacksonville clinics (70–80%), with remote work from home (20–30%), and occasional travel to Daytona clinics.
This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
Key skills/competency
- Administrative Support
- Office Management
- Scheduling & Coordination
- Microsoft Office Suite
- Customer Service
- Time Management
- Organizational Skills
- Attention to Detail
- Independent Judgment
- Document Preparation
How to Get Hired at Conviva Senior Primary Care
- Research Conviva Senior Primary Care's mission: Study their proactive, preventive senior care model and value-based approach as part of the Humana family.
- Tailor your resume: Highlight administrative support, Microsoft Office proficiency, scheduling, and customer service experience relevant to a healthcare setting.
- Emphasize organizational and leadership skills: Provide specific examples of managing multiple tasks, prioritizing workload, and experience in a supervisory capacity.
- Showcase initiative and independent judgment: Prepare to discuss instances where you've operated autonomously, adapted procedures, and made sound decisions without constant supervision.
- Understand the hybrid work model: Be ready to discuss your ability to balance on-site work in Jacksonville and remote tasks, including occasional travel to Daytona clinics.
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