Customer Service Representative (Sales Focus, Remote)
Convertros · United States
- Hybrid
- Full-time
- $60,000 / year
- United States
Tailored resume — keyword-matched to this role.
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Job highlights
- Handle inbound leads, build relationships, convert interest.
- Grow within a remote, high-performance sales organization.
- Receive structured training and real-time coaching.
- Advance career with 90-day performance reviews.
- Earn through performance with uncapped potential.
About the role
Customer Service Representative Sales Focus Remote at Convertros
Start a career in sales with real earning potential! The Customer Service Representative or Business Development Associate (BDA) plays a key role in driving growth for Convertros’ U.S. clients by handling inbound leads, building relationships, and converting interest into action. This position is ideal for individuals with strong communication skills, a proactive mindset, and the drive to grow within a high-performance, remote sales organization.
Benefits
- Weekly performance-based pay
- Fully remote, global work model
- Career growth every 90 days
- Structured training and real-time coaching
- Transparent, merit-based promotions
Compensation
- Paid training: $16 USD/hour
- After training: $8 USD per booking
- Performance-based earnings with no cap
Key Responsibilities
- Handle inbound leads and convert them into bookings, appointments, or enrollments
- Manage daily performance metrics with full accountability for results
- Collaborate with leaders for ongoing feedback and real-time coaching
- Contribute to a fast-paced, data-driven sales culture focused on growth
Qualifications
- Strong communication and interpersonal skills
- Fast learner with a proactive and goal-oriented attitude
- Comfortable with structure, targets, and measurable outcomes
- Fluent English (written and spoken)
- No prior sales experience required - training provided (entry-level friendly)
Work Environment & Requirements
- 100% remote — work from anywhere
- Collaborative, multicultural, and growth-focused environment
- Regular 90-day performance and promotion reviews
- Must have access to reliable internet and a quiet work setup
Schedule
Full-time (40 hours/week), between 12 PM and 12 AM EST, with availability on Saturdays.
About Convertros
Convertros is a remote-first sales organization where high performers thrive. We believe growth should be structured, transparent, and achievable — not a promise. All our leaders started as BDAs and advanced through measurable performance. If you value Drive, Hustle, Curiosity, Ownership, Transparency, and Care, you’ll feel right at home.
Key skills/competency
- Customer Service Representative
- Sales
- Lead Conversion
- Relationship Building
- Performance Metrics
- Sales Culture
- Communication Skills
- Goal-Oriented
- Remote Work
- Entry-Level Sales
Skills & topics
- Customer Service
- Sales Representative
- Business Development
- Remote Sales
- Lead Generation
- Customer Engagement
- Sales Training
- Entry Level Sales
- Performance Based Pay
- Inbound Sales
How to get hired
- Tailor your resume: Highlight communication, proactivity, and goal-orientation. Emphasize any customer-facing experience.
- Showcase your drive: In your application and cover letter, express your enthusiasm for sales and career growth.
- Prepare for interviews: Be ready to discuss how you handle targets and measurable outcomes, and your proactive approach.
- Highlight remote readiness: Mention your ability to work independently and maintain a productive home office setup.
Technical preparation
Practice CRM software basics.,Familiarize with sales call structures.,Test internet speed and setup.,Prepare for performance metric discussions.
Behavioral questions
Describe a time you met a challenging goal.,How do you handle structured feedback?,Explain your proactive approach to tasks.,How do you stay motivated with targets?
Frequently asked questions
- What is the earning potential for a Customer Service Representative at Convertros?
- Convertros offers performance-based earnings with no cap. While training is paid at $16 USD/hour, after training, compensation is $8 USD per booking, with significant potential for growth through performance metrics.
- Is prior sales experience required for the Customer Service Representative role at Convertros?
- No, prior sales experience is not required. Convertros provides structured training and real-time coaching, making this role entry-level friendly for individuals with strong communication and a proactive attitude.
- What are the work hours and schedule for this remote role?
- This is a full-time, 40 hours/week position. The schedule is between 12 PM and 12 AM EST, and availability on Saturdays is required.
- How does career growth work at Convertros for a Customer Service Representative?
- Convertros has a transparent, merit-based promotion system with regular 90-day performance and promotion reviews. Many leaders at Convertros started as BDAs and advanced through measurable performance.
- What equipment or setup is needed for this fully remote role?
- You must have access to reliable internet and a quiet work setup to ensure productivity and effective communication in this 100% remote position.
- What kind of training and support can I expect as a new hire?
- New hires receive paid training, structured learning, and real-time coaching from experienced leaders to ensure success in the role.
- What are the core values of Convertros?
- Convertros values Drive, Hustle, Curiosity, Ownership, Transparency, and Care. These values foster a collaborative, multicultural, and growth-focused environment.