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Bilingual Technical Product Specialist - Canada

Continental

Quebec, Quebec, CanadaOn Site

Original Job Summary

About Continental

Continental develops pioneering technologies for sustainable and connected mobility. With a premium portfolio in tires for cars, trucks, buses, two-wheel and specialty sectors, Continental delivers intelligent products and services to support mobility and efficiency.

How You Will Make An Impact

  • Support Canadian market with technical product support and warranty issues.
  • Monitor quality assurance processes and controls ensuring safety standards.
  • Provide technical training, presentations, and field support for tire products.
  • Handle warranty adjudication and provide feedback on tire failure modes.
  • Collaborate with sales teams and report performance using Global Warranty system.

What You Bring To The Role

  • Bachelor's degree or equivalent experience in tire/vehicle technology.
  • 2+ years experience in tire or vehicle technology; 4+ years if no degree.
  • Ability to stack, unstack and handle commercial vehicle tires and equipment.
  • Fluency in English and French with polished presentation skills.
  • Home office near an airport and readiness for frequent travel (50+%).
  • Valid driver’s license, passport, and legal authorization to work in Canada.

Additional Ways to Stand Out

  • Customer service experience and knowledge in tire manufacturing or testing.
  • Experience in Truck Tires Sales or R&D is a plus.

Compensation & Benefits

Estimated starting salary is between 76,000 and 90,000 USD depending on experience and location. Enjoy competitive wages, bonus potential, comprehensive benefits, RSP contribution, and a flexible work environment.

Key Skills/Competency

Bilingual, Technical Support, Tire Technology, Warranty, Quality Assurance, Field Support, Training, Customer Service, Product Monitoring, Presentation

How to Get Hired at Continental

🎯 Tips for Getting Hired

  • Customize your resume: Highlight tire technology and technical support experience.
  • Showcase bilingual skills: Emphasize English and French fluency.
  • Research Continental: Understand their innovations and market impact.
  • Prepare for technical interviews: Review warranty processes and quality controls.

📝 Interview Preparation Advice

Technical Preparation

Review tire technology fundamentals.
Study warranty and quality assurance processes.
Practice technical product troubleshooting scenarios.
Learn field support methodologies.

Behavioral Questions

Describe a challenging technical support project.
Explain handling customer complaints effectively.
Detail a time you improved a process.
Discuss working collaboratively in high-pressure situations.