Bilingual Technical Product Specialist - Truck ...
@ Continental

Montreal, Quebec, Canada
CA$80,000
On Site
Full-time
Posted 27 days ago

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XXXXXXXX XXXXXXXXXXX XXXXXXXX***** @continental.com
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Job Details

Company Overview

Continental develops pioneering technologies and services for sustainable and connected mobility. With a global presence since 1871 and operations in 55 countries, Continental offers innovative solutions in vehicle and tire technologies. In the tire segment, Continental delivers intelligent products and digital services designed for fleet management and market efficiency.

How You Will Make An Impact (SG 10)

Technical Product Service: Respond to technical issues, support product complaints and provide technical training to sales teams. Handle warranty adjudication, offer field support in retread and digital solutions, and help in monitoring product performance.

Customer Service & Warranty: Address technical questions from end-users, consult local sales and marketing teams, and communicate findings in the Global Warranty system. Provide technical evaluations and represent Continental at customer sites.

Performance & Quality Monitoring: Monitor quality assurance processes to meet performance, quality and safety standards. Report on new product performance relative to competitors.

This role requires active involvement in the Canadian market with frequent travel (50%+), a bilingual command (English & French), and a home office located near an airport.

Qualifications

  • Relevant Bachelor’s degree or equivalent experience.
  • 2+ years in tire or vehicle technology (or 4+ years without related degree).
  • Experience handling commercial vehicle tires and equipment.
  • Strong presentation skills and the ability to instruct effectively.
  • Fluency in English & French.
  • Valid driver’s license and passport; legal authorization to work in Canada.

Additional Ways to Stand Out

  • Customer service experience.
  • Knowledge in tire manufacturing, testing or failed tire analysis.
  • Experience in Truck Tires Sales and/or R&D.

Perks

  • Competitive wages and bonus.
  • Comprehensive benefit package for you and your family.
  • RSP contribution.
  • Flexible work environment.

Key Skills/Competency

  • Bilingual
  • Technical Support
  • Warranty Management
  • Field Support
  • Quality Assurance
  • Presentation Skills
  • Product Analysis
  • Customer Service
  • Fleet Management
  • Tire Technology

How to Get Hired at Continental

🎯 Tips for Getting Hired

  • Customize Resume: Tailor skills and experience to Continental job description.
  • Highlight Bilingualism: Emphasize fluency in English and French.
  • Show Technical Expertise: Detail tire technology and support experience.
  • Prepare for Interviews: Research the company and its global operations.

📝 Interview Preparation Advice

Technical Preparation

Review tire technology fundamentals.
Study warranty and quality assurance protocols.
Understand field support logistics.
Practice technical presentation skills.

Behavioral Questions

Describe past teamwork in technical roles.
Explain problem resolution under pressure.
Detail effective communication in bilingual settings.
Share experiences with customer support challenges.

Frequently Asked Questions