Solutions Architect
@ ConnexAI

Hybrid
$120,000
Hybrid
Part Time
Posted 21 days ago

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XXXXXXXX XXXXXXXXXXX XXXXXX***** @connexai.com
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Job Details

About ConnexAI

The global contact centre industry is transforming at pace! At ConnexAI, we leverage AI to create future-ready business solutions that slay call queues and outdated IVR systems, offering modern, cloud-based communication experiences designed for the future.

Role Overview

As a Solutions Architect at ConnexAI, you reside at the intersection of sales and technology. You will use your technical foundation and expertise to demonstrate the gains and benefits of modern, cloud-based customer experiences through dynamic, demo-style sessions and handle technical aspects of formal procurement processes.

Technology & Solutions

Our technology portfolio includes a self-developed suite of cloud-native, AI-powered communication solutions. Our flagship, Athena AI, drives innovations such as conversational AI, chat bots, speech analytics, real-time call transcription, speech-enabled IVR, and real-time agent coaching.

Role Requirements

  • A self-starter with a desire to continuously grow technical expertise.
  • Hands-on experience with AI, integrations, CCaaS, and UCaaS.
  • Ability to juggle multiple technical tasks while focusing on deal wins.
  • Strong stakeholder management and relationship-building skills.
  • An understanding of sales processes and strategies.
  • Fast learner, enthusiastic, and a team player with a can-do attitude.

Nice to Have

  • Experience with cutting-edge AI-driven customer engagement solutions.
  • Creative problem-solving and rapid adaptation to challenges.

Key skills/competency

  • AI
  • Cloud
  • Sales
  • CCaaS
  • UCaaS
  • Integrations
  • Stakeholder
  • Demo
  • Procurement
  • Conversational
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How to Get Hired at ConnexAI

🎯 Tips for Getting Hired

  • Customize your resume: Highlight AI and cloud project experience.
  • Research ConnexAI: Understand their solutions and client base.
  • Prepare technical demos: Practice demo storytelling and technical depth.
  • Master stakeholder communication: Emphasize relationship building skills.

📝 Interview Preparation Advice

Technical Preparation

Review cloud architecture basics.
Study AI and integration case studies.
Practice technical demo presentations.
Update knowledge on CCaaS and UCaaS.

Behavioral Questions

Describe project teamwork experience.
Explain handling multiple technical tasks.
Discuss stakeholder management examples.
Share situations of rapid adaptation.

Frequently Asked Questions