Clinical Informatics Pharmacist

Clinical Informatics Pharmacist at Connecticut Children's

The Clinical Informatics Pharmacist manages pharmacy informatics systems to support safe, efficient, and high-quality medication use across the organization. This role is responsible for the design, build, implementation, troubleshooting, and maintenance of pharmacy automation and technology. Additionally, they will be involved in any system that collects, stores, or uses patient health information related to medication management and serves as the pharmacy’s subject matter expert for informatics platforms.

Responsibilities

Clinical Informatics Support

• Support end users by configuring systems, designing workflows, troubleshooting issues, and optimizing complex informatics tools.
• Interpret clinical alerts, system builds, and other informatics data to design safe and effective medication workflows.
• Provide on-call support for system issues and periodically staff Central Pharmacy as needed.
• Collaborate with organizational stakeholders to create opportunities for pharmacy staff to expand responsibilities beyond dispensary roles.

Departmental Operations & Quality Improvement

• Support pharmacy program infrastructure, including medication preparation and delivery, automated dispensing cabinets, remote IV checking, kit preparation, and electronic health record systems.
• Apply lean processes and continuous improvement principles to optimize workflows and enhance patient safety.
• Develop and maintain systems and standard work to ensure compliance with state and federal regulations for medication dispensing and controlled substances.
• Train staff on operational use of technology and systems, providing guidance to pharmacists, technicians, and other clinical staff.
• Collaborate with EPIC and Willow teams to develop, test, and optimize pharmacy-related system builds, and maintain software libraries for infusion pumps through coordination with clinical stakeholders.

Department Leadership

• Establish and communicate a clear vision for pharmacy staff focused on patient safety, regulatory compliance, and alignment with organizational goals.
• Serve as the liaison between pharmacy staff and informatics teams (EPIC, Willow, IS, or equivalent) to optimize technology and communication systems that improve patient outcomes.
• Collaborate with leadership to implement short- and long-term operational and infrastructural goals supporting the expansion of pharmacy services, both clinical and operational.
• Monitor staff training, productivity, and development, identifying opportunities to enhance practices and optimize efficiency and safety through informatics systems.

Policy, Compliance & Performance Metrics

• Collaborate in the development and review of departmental policies and procedures governing pharmacy operations and infrastructure.
• Develop performance metrics for pharmacy systems, analyze data to identify workflow improvements, and provide staff development opportunities to ensure competence and continual performance improvement.
• Support the achievement of departmental goals through informatics-driven efficiency, accuracy, and safety initiatives.

Performs Other Duties as Assigned

Qualifications

Education and/or Experience Required

• Education: Bachelor’s degree in Pharmacy or PharmD.
• Experience: 2–5 years of in a hospital pharmacy.

Education and/or Experience Preferred

• Experience: Completion of a hospital residency.
• 1 year of experience in pharmacy informatics.
• Experience in pediatric pharmacy.
• Knowledge of state and federal regulations, including Joint Commission requirements, relevant to pharmacy services, documentation, and patient rights.

License and/or Certification Required

• Active State of CT Pharmacist’s license.

License and/or Certification Preferred

• ASHP Pharmacy Informatics Certificate or related health informatics certificate.
• Lean Six Sigma (LSS).

Knowledge, Skills and Abilities

Knowledge

• Microsoft Windows operating system and expert proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
• Pharmacy information systems and the interfaces between the electronic health record and pharmacy automation systems, including EPIC, DoseEdge, Omnicell, diversion monitoring software, Kit Check, Alert Space, Alaris Pump Library, or similar platforms.

Skills

• Evaluating operations and procedures, developing policy, and implementing new strategies and processes.
• Demonstrating exceptional interpersonal skills to work effectively with medical center leadership, clinical staff, support staff, government agencies, physicians, and third-party payors.
• Communicating effectively both verbally and in writing, and presenting information to small or large groups with varying levels of education.

Abilities

• Exercise independent judgment and manage information appropriately across multiple stakeholders.
• Foster a cooperative and collaborative work environment.
• Manage competing priorities effectively.
• Develop, plan, and implement short- and long-term goals.
• Persuade and influence others to support organizational objectives.
• Establish a framework for effective change management and successfully implement change within the department.

About Connecticut Children's

Connecticut Children’s is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children’s offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home. Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.

At Connecticut Children’s, treating children isn’t just our job – it’s our passion. As a leading children’s health system experiencing steady growth, we’re excited to expand our team with exceptional team members who share our vision of transforming children’s health and well-being as one team.

Key skills/competency

• Pharmacy Informatics
• Medication Management Systems
• EHR Integration (EPIC, Willow)
• Pharmacy Automation
• Workflow Optimization
• Patient Safety Initiatives
• Regulatory Compliance
• Clinical IT Support
• Change Management
• Data Analysis