Operations Team Lead

Operations Team Lead

As an Operations Team Lead, you will be at the heart of ensuring smooth day-to-day operations. You will lead multiple teams, streamline processes, remove roadblocks, and help drive the business forward for a fast-growing digital marketing company.

Key Responsibilities

• Lead and coordinate daily operations to ensure task efficiency.
• Build, refine, and improve processes for smarter workflows.
• Monitor performance metrics and initiate productivity improvements.
• Act as a bridge between marketing, client success, and project management teams.
• Identify bottlenecks and implement practical solutions.
• Oversee resource planning and performance tracking.
• Prepare and share regular reports with senior management.
• Support onboarding and training for new team members.

Qualifications

• Over 5 years of experience in operations management or similar roles.
• Experience in digital marketing, SaaS, or tech-enabled industries is a plus.
• Strong leadership skills with the ability to inspire and coach teams.
• Proficiency with project management tools like Asana, Notion, Trello, and Slack.
• Excellent communication, organizational, and problem-solving skills.
• Ability to thrive in a fully remote, multi-time zone environment.
• Fluency in English; additional languages such as Arabic are a plus.

What's Offered

This is a full-time, fully remote opportunity in the EMEA region. The company values flexibility, autonomy, and offers competitive compensation along with performance-based incentives. There are ample opportunities for professional and leadership growth in a dynamic digital business environment.

Key Skills/Competency

• Operations Management
• Team Leadership
• Process Improvement
• Project Management
• Digital Marketing
• SaaS
• Communication
• Problem-Solving
• Remote Work
• Resource Planning