Operations Manager
@ Confidential

Hybrid
$120,000
Hybrid
Full Time
Posted 23 days ago

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XXXXXXXX XXXXXXXXXXX XXXXXXXX***** @confidential.com
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Job Details

Overview

The Operations Manager role at Confidential is a full-time remote position open to professionals across the EMEA region. In this role, you will oversee and optimize business operations for a growing translation and language services company.

Key Responsibilities

  • Oversee daily translation projects ensuring timely and high-quality delivery.
  • Develop and implement operational strategies and policies.
  • Manage relationships with translators, linguists, and third-party vendors.
  • Coordinate with project managers and client service teams.
  • Monitor KPIs, prepare reports, and provide insights.
  • Identify opportunities for process automation and improvement.
  • Ensure compliance with client and quality standards.
  • Support recruitment, training, and performance management.

Qualifications

  • Bachelor’s degree in Business Administration, Operations Management, or related field.
  • 7+ years of operations management experience, ideally in translation or professional services.
  • Strong organizational, analytical, and problem-solving skills.
  • Experience managing distributed or remote teams internationally.
  • Proficiency in project management and collaboration tools.
  • Excellent communication skills in English; additional languages are an advantage.

What’s Offered

This position offers a competitive salary with performance-based incentives, a collaborative and diverse remote work environment, and long-term career progression opportunities.

Key skills/competency

  • Operations Management
  • Process Improvement
  • Project Management
  • Team Coordination
  • Reporting
  • Compliance
  • Remote Management
  • Automation
  • Strategic Planning
  • Vendor Management
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How to Get Hired at Confidential

🎯 Tips for Getting Hired

  • Research Confidential's culture: Understand their values and mission.
  • Customize your resume: Highlight operations management experience.
  • Prepare for remote interviews: Practice virtual communication skills.
  • Showcase relevant tools: Emphasize project management expertise.

📝 Interview Preparation Advice

Technical Preparation

Review project management software basics.
Practice KPI analysis techniques.
Study operational automation tools.
Learn advanced reporting methods.

Behavioral Questions

Describe a challenge resolved in remote teams.
Explain a successful process improvement example.
Discuss conflict resolution in cross-functional projects.
Share how you manage multiple priorities.

Frequently Asked Questions