Institutional Key Account Manager
Confidential
Job Overview
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Job Description
About the Company
We are hiring for a leading global digital asset platform serving millions of users across 100+ countries, offering a comprehensive suite of services including spot and derivatives trading, asset management solutions, and institutional-grade infrastructure. Built with a strong focus on security, liquidity, and innovation, the platform supports a wide range of digital assets and provides advanced trading tools designed for both retail and professional participants. In addition to its core exchange offering, the company is continuously expanding its ecosystem through new financial products, strategic partnerships, and cutting-edge technology.
With a rapidly growing institutional presence, the company works closely with hedge funds, proprietary trading firms, asset managers, and market makers, delivering tailored solutions and deep liquidity to meet the evolving needs of the digital asset market. Operating in a fast-paced and highly dynamic industry, the company is committed to shaping the future of finance by bridging traditional financial systems with the emerging world of digital assets.
Job Responsibilities
- Build and source for liquidity of Products on the Platform
- Manage some of their largest institutional clients, as well as stable accounts onboarded by the Business Development team
- Build and maintain successful long-term relationships with existing clients, retaining and constantly looking for ways to grow and improve trading volumes
- Work closely with internal teams across the organization, not limiting to the marketing team, technical, and support team to assist clients in resolving their issues promptly
- Proactively monitor the competitor landscape and work with the product and marketing teams to iterate the overall strategy
Job Requirements
- Minimum 3 years of experience in a business development role focusing on product and sales
- Prior experience in a crypto exchange, investment firm, institutional brokerage, or electronic trading firm
- Proven track record in meeting and exceeding revenue targets
- A resourceful self-starter and tenacious problem-solver, willing to roll up one’s sleeves to meet client needs and improve client experience
- Passionate about the crypto industry
- Detail-oriented, results-focused individual who can work with minimal supervision
- Excellent verbal/ written communication and presentation skills. English is required, Mandarin would be a strong plus
Key skills/competency
- Institutional Key Account Manager
- Business Development
- Sales
- Client Relationship Management
- Crypto Exchange
- Digital Assets
- Liquidity Management
- Revenue Targets
- Product Strategy
- Client Support
How to Get Hired at Confidential
- Tailor your resume: Highlight your 3+ years of business development, sales, and crypto/institutional finance experience. Quantify achievements in revenue targets.
- Showcase crypto passion: Emphasize your understanding of digital assets and the crypto industry in your application and interviews.
- Demonstrate problem-solving: Provide examples of how you've proactively resolved client issues and improved client experience.
- Prepare for client management: Be ready to discuss strategies for building and maintaining long-term institutional client relationships and driving volume growth.
- Highlight communication skills: Prepare to discuss your experience with client presentations and cross-functional collaboration.
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