Global Key Account Manager

Global Key Account Manager

We are a trusted recruitment partner focused on connecting exceptional professionals with leading international organizations. On behalf of a well-established global software company, we are looking for a results-oriented Global Key Account Manager to manage and grow relationships with the company’s most critical clients across the EMEA region. This full-time, remote role is ideal for an experienced account management professional with a strong enterprise background and a drive for long-term value creation.

About the Role

As a Global Key Account Manager, you will act as the primary point of contact and strategic partner for high-profile clients. Your role will center on understanding client objectives, identifying evolving needs, and delivering solutions that generate measurable business outcomes. You will work closely with cross-functional teams—including product, technical, and customer success—to ensure excellent service delivery and uncover opportunities to deepen client engagement.

This role is suited for professionals who thrive in relationship-driven environments, enjoy solving complex business challenges, and are motivated by directly contributing to client and company growth.

Key Responsibilities

• Build, manage, and expand long-term relationships with key global accounts across the EMEA region.
• Develop a thorough understanding of client business goals, challenges, and priorities.
• Drive upselling and cross-selling opportunities that create clear business value.
• Collaborate with internal teams to ensure smooth implementation and ongoing service delivery.
• Lead contract discussions and negotiations to support sustainable partnerships.
• Monitor account performance, analyze KPIs, and present regular strategic business reviews.
• Stay informed on market trends and competitive developments to shape account strategies.
• Represent the organization at client meetings, industry events, and trade shows.

Qualifications

• Bachelor’s degree in Business, Marketing, IT, or a related discipline (MBA preferred).
• Minimum of 7 years’ experience in key account management, enterprise sales, or strategic partnerships within the software or SaaS industry.
• Proven track record of managing and growing complex global accounts.
• Excellent communication, negotiation, and stakeholder management skills.
• Ability to work independently across multiple regions and time zones.
• Strong experience with CRM platforms and account management tools.
• Fluency in English is required; additional EMEA languages are a strong advantage.

What’s Offered

• Full-time remote opportunity open to candidates across the EMEA region.
• Competitive salary package with performance-based incentives.
• Direct ownership of a global client portfolio with a meaningful impact on company growth.
• Ongoing professional development and international exposure.
• A collaborative and innovative work culture focused on long-term success.

Apply Now

If you are passionate about building strategic client relationships and driving measurable success, we encourage you to apply. Join a global software organization where your expertise will make a lasting impact across a diverse international client base.

Key skills/competency

• Account Management
• Strategic Partnerships
• Enterprise Sales
• Client Relationship Management
• Software/SaaS Industry
• CRM Platforms
• Negotiation Skills
• KPI Analysis
• Business Development
• Cross-functional Collaboration