Ecommerce Specialist

About the Role: Ecommerce Specialist

As an Ecommerce Specialist at Confidential, you will be instrumental in managing and optimizing online sales channels to drive significant revenue growth and enhance the overall customer experience. This full-time remote role, open to candidates across the EMEA region, requires close collaboration with marketing, operations, and product teams. Your expertise will ensure seamless platform performance, effective campaign execution, and data-driven strategic decisions. This position is ideal for professionals with strong analytical capabilities and hands-on experience in the dynamic field of e-commerce operations.

Key Responsibilities

• Manage and optimize various e-commerce platforms such as Shopify, WooCommerce, Magento, and similar systems.
• Monitor product listings, pricing strategies, promotional activities, and coordinate inventory efficiently.
• Analyze website performance, understand user behavior, and improve conversion metrics using data.
• Collaborate effectively with marketing teams on digital campaigns, promotional launches, and new product introductions.
• Optimize product pages, landing pages, and checkout flows to significantly improve conversion rates.
• Ensure smooth order processing, robust payment integration, and an excellent customer journey.
• Prepare comprehensive regular performance reports and provide actionable insights for improvements.
• Stay current with the latest e-commerce trends, innovative tools, and industry best practices.

Qualifications

• Bachelor’s degree in Business, Marketing, E-commerce, or a closely related field.
• A minimum of 2 years of proven experience in e-commerce operations or digital sales.
• Practical, hands-on experience with diverse e-commerce platforms and content management systems.
• Strong analytical skills, proficient in using tools such as Google Analytics for data interpretation.
• Solid understanding of SEO, CRO (Conversion Rate Optimization), and online merchandising principles.
• Demonstrated ability to efficiently manage multiple tasks within a remote work environment.
• Excellent communication and coordination skills to foster team collaboration.

What’s Offered at Confidential

• A full-time remote position, available to skilled candidates throughout the EMEA region.
• Competitive compensation package, structured based on your experience.
• An exciting opportunity to contribute to a fast-growing, international organization.
• A collaborative, fully remote, and performance-driven company culture.
• Excellent prospects for long-term career growth and continuous professional development.

Key skills/competency

• E-commerce Platform Management
• Online Sales Optimization
• Digital Marketing Campaigns
• Google Analytics
• SEO (Search Engine Optimization)
• CRO (Conversion Rate Optimization)
• Inventory Coordination
• Product Listing Management
• User Behavior Analysis
• Content Management Systems