Administrative Assistant

About the Role

The Administrative Assistant role is a remote, full-time position supporting daily administrative tasks and customer service in an IT and Network Administration environment. The candidate will be responsible for handling inquiries, scheduling, documentation, data entry, and overall administrative support.

Key Responsibilities

• Provide remote administrative support to internal teams.
• Handle customer inquiries via email, chat, or phone.
• Assist with scheduling, documentation, and data entry.
• Coordinate with IT and network administration teams when needed.
• Maintain accurate records and customer information.
• Follow up on customer requests ensuring timely resolution.
• Support basic reporting and administrative processes.

Experience & Requirements

• Previous experience as an Administrative Assistant or Customer Service Representative.
• Exposure to IT and Network Administration environments.
• Strong organizational and time-management skills.
• Excellent written and verbal communication abilities.
• Proficiency in basic computer tools and office software.
• Ability to work independently in a remote setting.

Benefits & Work Environment

• Flexible working hours.
• Fully remote work from home.
• Supportive and professional work environment.
• Opportunity to gain experience in IT-focused industries.

Key skills/competency

Administrative, Customer Service, IT, Data Entry, Scheduling, Communication, Organization, Time Management, Remote Work, Documentation