Quality Control Specialist
Computacenter · United States
- Hybrid
- Full-time
- $95,000 / year
- United States
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Job highlights
- Enforce quality standards for RDD National Practice projects.
- Oversee In-Process Quality Control (IPQC) systems and digital checklists.
- Conduct audits to ensure adherence to quality control protocols.
- Analyze defects and recommend design/SOP updates.
- Track and ensure remediation of project issues.
About the role
About the role
The Quality Control Specialist is the primary enforcer of the "Golden Standard" within the RDD National Practice. This role is responsible for ensuring that every project—regardless of geographic location—is executed with the same precision and technical integrity. You will oversee the implementation of In-Process Quality Control (IPQC) systems and digital checklists to eliminate "Style Drift" and ensure "First-Pass Yield" on all site handovers. Success in this role requires a "zero-defect" mindset, deep technical knowledge of hyperscale infrastructure, and the ability to conduct rigorous audits that turn field errors into opportunities for continuous improvement.What you'll be doing
- Implement and manage In-Process Quality Control (IPQC) checkpoints throughout the 5-Phase Gated Framework to catch variances before they escalate.
- Conduct comprehensive audits of all active hyperscale sites to verify adherence rates to internal quality control protocols.
- Compare actual site delivery against original Project Charters to identify quality gaps and ensure long-term outcome predictability.
- Analyze recurring deployment defects to recommend updates to design standards or installation SOPs.
- Identify, document, and track "punch list" items through, ensuring contractors remediate issues before final sign-off.
- Embrace and support Computacenter’s mission and core values.
What you have
- A bachelor’s degree in quality management, construction management, engineering, or a related technical field.
- 5+ years of experience in Quality Assurance/Quality Control (QA/QC) within the datacenter, large-scale construction or high-tech manufacturing sectors.
- Legally eligible to work in the United States.
- Exceptional eye for detail and the ability to conduct rigorous, impartial inspections against a written standard.
- Ability to read and interpret BIM models, Blueprints, CAD drawings, and Line Diagrams.
- Mastery of digital quality auditing tools and the ability to digitize traditional "paper-and-pencil" inspection processes.
- Ability to identify the root cause of rework and collaborate with "The Engine" to implement corrective actions.
- Skill in delivering direct, constructive feedback to field personnel to ensure compliance without disrupting site velocity.
- Absolute commitment to the 5-Phase Gated Framework, ensuring no project skips critical quality gates.
- Ability to work with a cross-functional team that includes all levels of the organization.
- Some travel required.
What you can expect
There’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.About us
Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country’s best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/usKey skills/competency
- Quality Control Specialist
- Quality Assurance
- Datacenter
- Hyperscale Infrastructure
- Auditing
- Construction Management
- Technical Integrity
- Problem Solving
- Cross-functional Teamwork
- Digital Auditing Tools
Skills & topics
- Quality Control Specialist
- Quality Assurance
- QA/QC
- Datacenter
- Hyperscale Infrastructure
- Construction Management
- Technical Integrity
- Auditing
- Root Cause Analysis
- BIM Models
- Blueprints
- CAD Drawings
- Full-time
- US Work Eligibility
How to get hired
- Tailor your resume: Highlight your 5+ years of QA/QC experience in datacenters, construction, or manufacturing. Emphasize your degree in a related technical field and proficiency with digital auditing tools.
- Showcase technical skills: Clearly demonstrate your ability to read BIM models, blueprints, and CAD drawings. Mention your experience with root cause analysis and implementing corrective actions.
- Quantify achievements: Provide examples of how you've improved quality, reduced defects, or ensured compliance in previous roles. Use numbers to illustrate your impact.
- Understand the framework: Familiarize yourself with the '5-Phase Gated Framework' and a 'zero-defect' mindset. Mention your commitment to continuous improvement and attention to detail.
- Prepare for audits: Be ready to discuss your experience in conducting rigorous, impartial inspections and providing constructive feedback to field personnel.
Technical preparation
Master digital auditing tools for inspections.,Practice interpreting BIM, blueprints, and CAD drawings.,Study root cause analysis for defects.,Understand hyperscale infrastructure standards.
Behavioral questions
Describe a time you enforced a strict standard.,How do you provide constructive feedback?,Tell me about a complex quality issue you solved.,How do you ensure team compliance with procedures?
Frequently asked questions
- What is the primary focus of the Quality Control Specialist role at Computacenter?
- The Quality Control Specialist at Computacenter is responsible for upholding the 'Golden Standard' across all RDD National Practice projects, ensuring technical integrity and precision through the implementation of In-Process Quality Control (IPQC) systems and digital checklists.
- What specific experience is required for the Quality Control Specialist position?
- Candidates need a bachelor's degree in a relevant technical field and over 5 years of QA/QC experience, specifically within datacenters, large-scale construction, or high-tech manufacturing. Proficiency in reading technical drawings and using digital auditing tools is also essential.
- How does Computacenter ensure quality across different project locations?
- Computacenter uses a '5-Phase Gated Framework' with In-Process Quality Control (IPQC) checkpoints and digital checklists. This system is designed to eliminate 'Style Drift' and ensure 'First-Pass Yield', guaranteeing consistent precision and technical integrity regardless of geographic location.
- What does Computacenter value in a Quality Control Specialist candidate?
- Computacenter seeks candidates with a 'zero-defect' mindset, exceptional attention to detail, the ability to conduct rigorous audits, and strong skills in root cause analysis and constructive feedback. Commitment to the company's mission and values is also highly valued.
- What are the opportunities for growth at Computacenter for a Quality Control Specialist?
- Computacenter offers competitive compensation, long-term career opportunities, and a comprehensive benefits package. While specific career paths aren't detailed, the company's size and global presence suggest potential for advancement within quality management or related technical fields.
- What kind of technical drawings can a Quality Control Specialist at Computacenter expect to interpret?
- A Quality Control Specialist at Computacenter will need to be able to read and interpret BIM models, Blueprints, CAD drawings, and Line Diagrams to verify project adherence to standards and identify quality gaps.
- How does Computacenter handle "punch list" items in their projects?
- The Quality Control Specialist identifies, documents, and tracks "punch list" items, ensuring that contractors remediate these issues before the final project sign-off, thereby maintaining high-quality standards.