AI & Automation Lead
@ Compugen Inc

Hybrid
CA$120,000
Hybrid
Full Time
Posted 22 days ago

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XXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXX******* @compugen.com
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Job Details

About Compugen

Compugen is Canada's largest privately-owned Technology Ally dedicated to innovating industries, transforming businesses, connecting communities, and driving meaningful change through knowledge, curiosity, and collaboration. At Compugen, technology is the conduit while our people create the real magic.

Our Culture

We are a human-centered culture focused on well-being, professional development, authenticity, diversity and inclusion. If you are curious, driven to make a difference, and collaborative at the core, you belong with us.

Position Overview

The AI & Automation Lead role blends strategic vision with hands-on technical expertise. You will translate business objectives into technical solutions across multiple platforms—including ServiceNow, Boomi, Talkdesk, LogicMonitor, and emerging technologies. This role acts as both consultant and technologist, guiding process improvements and building AI-powered workflows to improve efficiency and customer outcomes.

Key Responsibilities

  • Shape Automation Strategy: Collaborate with business leaders to identify pain points and automation opportunities.
  • Develop Business Cases: Create ROI projections and automation roadmaps aligned with strategy.
  • Architect & Implement Solutions: Design, build, and maintain automation workflows on key platforms.
  • Bridge Business & Technical Teams: Lead workshops to align technical solutions with business language.
  • Establish Governance: Define standards for responsible AI use and integration design.
  • Mentor & Evangelize: Coach teams on automation best practices and emerging technologies.

Skills & Qualifications

  • 7+ years of combined experience in enterprise automation/AI solutions and business consulting.
  • Hands-on experience with ServiceNow, Boomi, Talkdesk, LogicMonitor, or similar platforms.
  • Strong knowledge in generative AI, machine learning, and natural language processing.
  • Familiarity with ITIL/ITSM frameworks and customer-service processes.
  • Exceptional communication skills for technical and executive audiences.

What Compugen Offers You

  • A fast-paced, challenging work environment.
  • A culture of authenticity and diversity.
  • Opportunities for professional development and networking (Women in Technology Network).
  • Remote/hybrid work options providing work/life flexibility.
  • Community engagement and supportive team collaboration.

Key Skills/Competency

  • Automation Strategy
  • AI Integration
  • Technical Architecture
  • Process Improvement
  • ROI Analysis
  • ITSM
  • Business Consulting
  • Workshop Facilitation
  • Emerging Technologies
  • Mentorship
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How to Get Hired at Compugen Inc

🎯 Tips for Getting Hired

  • Research Compugen's culture: Review mission, values, and employee testimonials online.
  • Customize your resume: Highlight automation and AI project successes.
  • Show technical expertise: Emphasize hands-on skills with ServiceNow and Boomi.
  • Prepare for interviews: Practice articulating technical concepts in business terms.

📝 Interview Preparation Advice

Technical Preparation

Review API integration processes.
Practice building ServiceNow workflows.
Study generative AI and NLP use cases.
Familiarize with ITSM best practices.

Behavioral Questions

Describe a conflict resolution experience.
Explain a time you led a team.
Discuss how you manage project challenges.
Share an experience of stakeholder collaboration.

Frequently Asked Questions