Microsoft 365 Senior Developer

About Compass Technology

Compass Technology is a dedicated internal team for Compass Group delivering enterprise-wide initiatives that support our diverse customer base and enhance our business operations. Our domain encompasses a vast spectrum of opportunities, from hands-on desk support to Cybersecurity, Cloud Engineering, AI, and Modern Application development. We are committed to building robust IT infrastructures, driving digital transformation, and much more.

Job Summary

This position will be supporting Canteen, a sector of Compass Group, and its clients and consumers across the United States and Canada. The role will be responsible for working closely with the Solutions Architect on architecture and senior development decisions for Canteen’s Dynamics 365 CRM and Field Services application (internally branded as Smart Tech). In addition, this role will partner directly with business stakeholders to review, clarify, and validate documented business requirements, translating those requirements into scalable, high-quality technical solutions through hands-on development, configuration, and integration within the Dynamics 365 platform.

Primary Responsibilities

• Collaborate with business analysts and global development teams to design, build, and maintain custom Dynamics 365 CRM and Field Service Android solutions.
• Work closely with the Dynamics Solutions Architect to implement Dynamics solutions scalability and best practices.
• Enhance efficiency of development, testing and release process; develop tools and frameworks to ensure robust and high-quality delivery of Dynamics 365 implementations.
• Use written business requirements as input and focus on developing and implementing the solution.
• Keep leadership up to date on team progress, risks, etc.
• Ensuring optimal performance of Microsoft Dynamics CRM systems and products.
• Upgrading and configuring Microsoft Dynamics systems for optimized integration.
• Coordinate and support integrations with third-party apps, plugins, and tools.

Qualifications

Technical

• Minimum of 5 years Dynamics 365 implementations experience.
• Minimum of 5 years of Dynamics 365 development experience including: JavaScript, Plugins, PCF Controls (React/FluentUI), TypeScript, Power BI, Power Automate.
• Field Service Module Experience Preferred.

Qualitative

• A solid track record of the following is a must: Proven ability to work independently and collaboratively across cross-functional, onshore, and offshore teams.
• Strong problem-solving and prioritization skills, with the ability to navigate competing demands and drive alignment across multiple stakeholder groups.
• Excellent communication, organization, and relationship-building skills, with a customer-focused approach to supporting business users and end customers.

Special Skills and/or Training Desired

• Experience working in an Agile SAFe 6 framework.
• Experience with Azure DevOps.

Key skills/competency

• Microsoft Dynamics 365
• CRM Development
• Field Service
• JavaScript
• Plugins
• PCF Controls
• TypeScript
• Power BI
• Power Automate
• Agile SAFe