LABOR RELATIONS MANAGER (REMOTE-NEW ENGLAND)
Compass Group USA · United States
- Hybrid
- Full-time
- $145,000 / year
- United States
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Job highlights
- Manage labor relations and HR in a unionized environment.
- Negotiate and administer multiple collective bargaining agreements.
- Oversee grievance and arbitration processes.
- Provide employee relations support and training.
- Remote role with significant travel requirements.
About the role
About Compass Group USA
As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today! great people. great services. great results. Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.Job Summary
Compass Group, the world’s leading contract foodservice company, is seeking a Labor Relations Manager to join our team. This role offers a fantastic opportunity for career development and growth.Responsibilities
- Assist in identifying and implementing strategic labor objectives that align with business goals.
- Collaborate with HR and Operations to educate employees on organized labor issues, providing insight into company policies, procedures, and labor-related best practices.
- Support the negotiation and management of labor agreements, including planning, strategy development, and execution to achieve competitive and cost-effective labor agreements that align with Compass Group’s standards.
- Assist in managing grievance and arbitration processes to maintain labor relations integrity; represent the company in mediation and arbitration proceedings as needed.
- Provide training and advice to operational management on compliance with CBAs and help foster a positive labor relations environment, aiming to minimize litigation.
- Administer multiple labor agreements concurrently, ensuring adherence to negotiated terms and effective issue resolution.
- Offer training and guidance on employee relations and CBA compliance for supervisory and management teams.
Qualifications
- Bachelor’s degree in Labor Relations, Business, or Human Resources; JD or advanced degree preferred.
- 5+ years of experience in labor relations, employee relations or human resources in a unionized, multi-site environment.
- Ability to manage and negotiate multiple CBAs simultaneously, with a track record of achieving cost-competitive, strategic outcomes.
- Experience in objective investigations, grievance handling, and preparing for arbitration proceedings.
- Strong negotiation, written, and verbal communication skills.
- Willing and able to travel 40%+ by air and automobile.
- Experience in food, vending, and support services is advantageous, along with current knowledge of National Labor Relations Act rules and precedents.
- Preference for bilingual candidates (e.g., Spanish).
- Proficiency in remote communication and negotiation technology.
Key skills/competency
- Labor Relations
- Collective Bargaining Agreements (CBAs)
- Grievance and Arbitration
- Employee Relations
- Negotiation
- Human Resources
- Compliance
- Training
- Conflict Resolution
- Strategic Planning
Skills & topics
- Labor Relations Manager
- Human Resources
- Employee Relations
- CBA Negotiation
- Union Contracts
- Grievance Arbitration
- Remote Work
- Foodservice Industry
- HR Management
- Labor Law
How to get hired
- Tailor your resume: Highlight your experience in labor relations, CBA negotiation, and multi-site unionized environments. Quantify achievements wherever possible.
- Craft a compelling cover letter: Directly address how your skills and experience align with the responsibilities of a Labor Relations Manager at Compass Group.
- Prepare for behavioral questions: Be ready to discuss your experience with negotiation, conflict resolution, and managing complex labor relations scenarios.
- Showcase communication skills: Demonstrate strong written and verbal communication abilities, crucial for negotiation and employee relations.
- Understand industry context: Familiarize yourself with the food, vending, and support services industries, and the National Labor Relations Act.
Technical preparation
Master NLRA and relevant labor laws.,Practice negotiation and mediation techniques.,Familiarize with HRIS and communication tools.,Study past CBA agreements and arbitration cases.
Behavioral questions
Describe a complex CBA negotiation.,How do you handle employee grievances?,Share experience training management on labor law.,How do you foster a positive labor environment?
Frequently asked questions
- What are the key responsibilities of a Labor Relations Manager at Compass Group USA?
- The Labor Relations Manager at Compass Group USA will be responsible for identifying strategic labor objectives, collaborating on union partnership and education, supporting CBA negotiation and management, overseeing grievance and arbitration processes, providing internal consultation and training, administering multiple labor agreements, and supporting employee relations.
- What qualifications are essential for the Labor Relations Manager position?
- Essential qualifications include a Bachelor's degree in Labor Relations, Business, or Human Resources (JD or advanced degree preferred), 5+ years of experience in labor relations within a unionized, multi-site environment, experience negotiating multiple CBAs, and strong communication skills. Experience in food, vending, and support services is advantageous.
- Is this Labor Relations Manager role remote, and what are the travel expectations?
- Yes, this Labor Relations Manager position is remote. However, candidates must be willing and able to travel 40%+ by air and automobile.
- What kind of experience is required for CBA negotiation in this role?
- The role requires the ability to manage and negotiate multiple Collective Bargaining Agreements (CBAs) simultaneously, with a demonstrated track record of achieving cost-competitive and strategic outcomes that align with Compass Group’s standards.
- Does Compass Group USA prefer bilingual candidates for the Labor Relations Manager role?
- Yes, Compass Group USA has a preference for bilingual candidates, such as those fluent in Spanish, for the Labor Relations Manager position.
- What is the typical salary range for a Labor Relations Manager at Compass Group USA?
- The typical salary range for a Labor Relations Manager at Compass Group USA is between $125,000 and $145,000 annually, with eligibility for bonuses.
- What is the company culture like at Compass Group USA for a Labor Relations Manager?
- Compass Group USA emphasizes a culture of 'great people, great services, great results,' encouraging innovation and individual contributions. They aim to attract and develop expertise to differentiate themselves and encourage growth opportunities.